Get in Touch


Head Office

Metro Rod

Ashwood Court,

Tytherington Business Park



SK10 2XF

Have an emergency?

Give us a call

Freephone - 0800 66 88 00


to 60777

Email us



Service you can trust

Metro Rod’s service is trusted by some of the biggest names on the High Street.

We’re proud to solve the drainage problems of major blue chip companies such as Mitie, JD Wetherspoon and BUPA.

They’ve identified that Metro Rod’s unbeatable combination of national standards and local service make us the UK’s leading business-to-business drainage contractor. We’re not just relied upon to provide full emergency drainage cover 24 hours a day, 7 days a week, we’re also well-known for our efforts to make sure we solve every drainage crisis with the minimum of disruption to facilities, staff and customers.

Our customers can guarantee that they’re always our number one priority in any emergency, and we’re also on hand to provide cost-effective drain maintenance services to help keep emergencies at bay. What’s more, all our work is carried out to the highest industry standards of health and safety and customer satisfaction.

In their own words


He Was a Lifesaver

One of your engineers attended a call to my property and I just wanted to say how helpful and pleasant he was. He completely went over and above his duty to assist me in what was an incredibly unpleasant job. Please pass on my thanks, he was a lifesaver! 

Domestic Customer
Satisfied Metro Rod Customer

No Fuss and Plenty of Good Humour

Just a little note of thanks for the sterling service provided by your two guys Geoff and Jon, they cleared the blockage and tidied up after themselves with no fuss and plenty of good humour. 

Michael Kettle
HSBC, Cramlington

He did a marvelous job

Thank you for sending such an efficient and hard working engineer, he did a marvelous job.

Joan Offen
Domestic Customer

No Complaints Whatsoever

"The engineer did a very thorough job and was more than helpful. He phoned to let us know he was 30 minutes away and he arrived on time. This is the second time we have used Metro Rod and you were equally good the second time around. No complaints whatsoever"

Domestic Customer

Major Problem on Site

"Your prompt action and attendance has averted a potentially major problem on site and Jonathan has been very helpful and efficient and had the drains running in no time"

James Cook Hospital

Talked Through Everything He Was Doing

"The engineer Mark was really efficient and I was very impressed. He was personable and friendly and talked through everything he was doing. Would definitely recommend to a friend, top marks!"

Darcy Bridal Shop, Newcastle

really helpful and informative

We attended Quantum Pharmaceuticals on 1st February 2016 to complete a CCTV Survey and received this feedback from the client:

"Thanks again for the help from yourself and Fran with booking this job in and for providing me with a quotation. Furthermore the gentlemen who conducted the survey was brilliant, really helpful and informative, I’d defiantly use the service again."

Merit Holdings

Very satisfied

We attended Slate Riding Centre at Seahouses on Monday the 7th March 2016 and Ian at site had this to say about our engineers:


"Your team of Lee Montague and Liam attended to my blocked drain today.

There were very thorough with their work and explained everything as they progressed.

I'm pleased to say they cleared the blockage and highlighted the cause of it.

Very satisfied with their work and wouldn't hesitate to have them back in the future.

Well done boys!"

Slate Hall Ridng Centre