Emergency helpline: 0800 66 88 00

Kind and very helpful!

4th February 2025 - in Coventry, Leicester

The gentleman was kind and understanding, and very helpful. He managed to sort the issue out and kept in in the loop on what was wrong and what he was going to do to sort it. Just want to say thank you so much for getting the issue sorted for us

Sharon Harper

Polite & Professional

24th January 2025 - in Coventry, Leicester

Metro Rod Coventry and Leicester were very polite and professional during the work they did, thank you

Joe Miles

Job done to excellent standard

16th October 2024 - in Coventry, Leicester

Did a great job with a friendly gentleman working for them. Excellent service and work

Laura

5 Star Service

16th October 2024 - in Coventry, Leicester

Good service cleared the blockage

Sonya Smedley

Super professional and friendly

14th October 2024 - in Coventry, Leicester

Had two chaps come around to survey a drain blockage issue we've had for a long time. Craig and Charlie were super professional and friendly. Craig explained the problems in as much details as we could understand which helped us to see why the issue keeps persisting. Hoping to have them come back and do the repairs! Thanks again guys.

Adrian Karason

Great service!

25th September 2024 - in Coventry, Leicester

Great service all round. Good communication, punctual and fairly priced. Would highly recommend.

Liam O'Neil

DIDN’T LEAVE UNTIL ISSUE WAS SOLVED. EXCELLENT SERVICE

24th May 2023 - in Coventry, Leicester

I have just had Craig out to my emergency appointment. I had been left with no toilet facilities or washing facilities for 3 days with a 18 month old. As soon as he found out my situation he quickly got here within 30 minutes of him finding out.

He was determined to not leave until he would have solved whatever was causing the blockage, it was such a challenge leaving it flooded but he still was determined to help me and my little boy.

Nothing was too much for him and he was so helpful and polite throughout. He has left me with all working facilities and even communicated to Midland Heart to confirm how bad it was.

Im so grateful with the efforts he went to, he has literally saved me from having to go into temporary accommodation. He was so kind to my little boy and made such an effort and quite frankly believe he is one in a million.

His efforts and commitment to his job are next to non and you should be incredibly proud of his work ethic and having such amazing employees like him.

Please show him some form of recognition for his hard work and my appreciation as no matter how many times I said thank you, it would never express how happy and grateful I am.

Domestic Client

VERY PROFESSIONAL AND QUALITY WORK!

16th December 2021 - in Coventry, Leicester

Mikey visited our place this evening at about 5 o’clock. Very professional indeed & cleared the blockage within about 30 minutes. Very pleased with everything he did and the way he went about it. Well done indeed!

Steven A Vickers