"I had Ben today for a plumbing job. Can I just say that he was fantastic - such a lovely polite man. He was perfect doing the job. He even helped me with my back gate as I was struggling. He's done it all for me! He can come back any time. 5 Star!"
"On 13th January your team of Ben and Simon responded to our call to insurers to unblock our drains. Ben and Simon attended within the agreed timescale, which was a prompt response in itself. They were both well turned out - clean, tidy, smart and importantly courteous and friendly. I noticed that their sign-written van looked clean and smart - unusual in these days.
The problem was dealt with in the almost dark with Ben and Simon keeping smiles on their faces throughout. They were very helpful and left the site clean and tidy. All in all, Ben and Simon are a very good advertisement for Metro Rod - good ambassadors, who made one of your major competitors look second rate at best."
"I would just like to say how good your engineer Rob was when he visited us yesterday to clear a blocked drain. Great, efficient job from a pleasant, hard worming young man. Happy to have him back anytime if we have further problems."
"Couldn't fault the service. Ben was very professional, punctual and efficient. Nothing was too much trouble, and the yard was left spotlessly clean. Thank you again, Ben. 10 out of 10!
"Couldn't fault this company. The communication from head office was spot on and the staff were helpful, friendly and professional. They made it much easier than I thought it would be. They rang to let me know when the engineer was there, did the job that was needed in a very timely manner and made sure there were no other problems. Would definitely recommend to anyone! Fingers crossed that we don't have to ring them again, but wouldn't think to use anyone else if a problem arose again!"
"Great service by Metro Rod. Blocked drain quickly cleared by the lovely Ben this morning. Very polite and efficient. Would definitely recommend!"
"Insurance claim. Tom told me he would be here in ten minutes which he was. He isolated the problem, very quickly, very tidy, very friendly. After consultation with the insurance company, a couple of days later, Danny rang to tell me he would be here shortly, which he was. Again, repaired the toilet very quickly, very tidy and very friendly. Both were very knowledgeable and informative, explaining what they had done, and showed me both the old and new parts. These guys are a credit to Metro Rod. Thank you."
"We had a major problem with a blocked drain in an unadopted road, and contacted Metro Rod on the recommendation of a neighbour. Not only did they do the job (and we know it's worked as it's rained heavily since without further problems!), but they attended promptly, and all their staff were really helpful, both in terms of making arrangements, completing the job and following up afterwards. highly recommended!"