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Thanks to the enginner who performed a miracle!

17th August 2018 - in York

I just wanted to pass on our thanks for a fantastic job done in retrieving my drain rods which had got stuck. We had anticipated having to excavate the garden to get them out but you managed to get them out using the high pressure hose with no damage to the garden whatsoever. Please pass on our thanks to the engineer who performed the miracle itself, and to all the backroom staff who coordinated everything and answered our emails and phone calls in a swift and friendly manner.

Mr Ward - Ripon

He’s a star!

23rd July 2018 - in York

"Really nice guy and knew exactly what he was doing. Basically he saved my life. He's a star!"

Mr Ford - Knaresborough

Great Customer Feedback

26th March 2018 - in York

I’d like to express my thanks to the gentleman who came out today to sort out a blocked drain. Even though it wasn’t an “emergency” Metrorod came out within a few hours and your engineer was very polite and cheerful despite it being bitterly cold. He did a thorough job, explaining what he was doing as he did it and I think he should be commended for such a professional way of working – he reflects very well on Metrorod.

Mr Ward - Ripon