Customer Testimonials

Praise for Metro Rod’s work in Hillingdon

20th December 2017 - in North West London

Metro Rod North West London is proud to support the residents of Hillingdon in providing emergency drain care and repair services to resolve any issues from a simple blocked drain or blocked toilet to more complex drain repair work. The comments below from the management team at Hillingdon Council are greatly appreciated.

Lee, thank you very much for resolving a very long-running complaint.

Regards,

Graham Ross

Quality Manager

Maintenance Service

Hillingdon Council

Thank you for a great service

Kind Regards

Peter Whitfield

Contractor Manager

“Absolutely Brilliant” work by Metro Rod London North West engineer on a large commercial site

20th December 2017 - in North West London

Our engineer Christos's skill prompted the following comment from one very satisfied Metro Rod customer:

"Just a quick email  to say that your engineer that turned up to Custom House Heathrow today was absolutely brilliant and deserves to be praised and rewarded. He carried out his task professionally and courteously to resolve our drainage issue"

Steven Borg

Salisbury Group (Engineering)

Very happy with the service

20th December 2017 - in North East

Our plumber was at a job in Washington and the customer had the following to say:

"We were very happy with the service we received from your company. Please pass on our thanks to Jon who was extremely polite, efficient and did the job quickly and cleaned up afterwards. If I ever need your services again I would certainly want Jon to do the work"

An amazing team of people …

20th December 2017 - in Southampton

... with lightening fast response. Kindness and professionalism. Thanks so much, really can not fault them.

5* Metrorod Gutter Clearance

20th December 2017 - in Southampton

Metrorod gutter clearance. Relatively inexpensive and has proved it's worth during recent rain we're expecting.

Its worth taking the time to tell you…

13th December 2017 - in Norwich

...that when your engineer (Philip) called to unblock our drain he was very pleasant, clean, tidy, polite and decent. I have nothing but positive comments to say about him. He sorted the problem quickly and professionally in a very pleasant manor.

Mrs Smith - Norfolk

Its all about the service at Metro Rod Edinburgh

12th December 2017 - in Edinburgh

A call from a local property letting company requesting to attend to a blocked toilet resulted in Metro Rod discovering the fireclay pipe externally was blocked due to the drainage pipe collapsing.

I appreciate all your help on this matter, I must say Rachael has been excellent on the phone with me. Your service has been excellent, all phone calls returned, contractors attended when we expected and you have now managed to have your contractors commence work on a Sunday. Fantastic.

Andy and Josh, the Dream (Ice Cream!) Team

8th December 2017 - in Liverpool, Runcorn, Warrington, Widnes

Andy and Josh, our Father and Son duo, recently were asked to attend to a drainage job in Kaspa's in St Helens.  Kaspa's is a chain of dessert houses.  After the job we received this feedback from our contact on site;

"Can you please say a big thank you to Andy and Josh, they are a very professional team, it was a hard job that was very well done".