Explained everything to me
8th January 2017 - in Norwich
"The girls at the office were very helpful when booking the job in, and the engineer was very good and explained everything to me, he was very good."
Mrs Read - Domestic Customer
Very quick response time
8th January 2017 - in Carmarthen, Neath, Pembroke, Swansea
"Very quick response time also very helpful over the phone. And pleased with my Easter mug filled with treats. That was a lovely touch. I will certainly use again."
Ms Richards
A big weight off our minds
8th January 2017 - in Norwich
Very happy with the two engineers that showed up at our property yesterday, they were both very clean and well presented, they were very helpful and very thorough throughout the process. Absolutely delighted with the service and will recommend them to anybody as this was a big weight off our minds, this could have been a disaster but metro rod dropped everything to help.
Mrs Boyle
Carry on the excellent work
8th January 2017 - in Norwich
Please can you pass on my thanks to all your Staff and Engineers.
You have all been outstanding, your commitment, friendliness and professionalism are excellent and Metro Rod should be justly proud of you all.
Carry on the excellent work.
Attilio Amodio
Extremely helpful
8th January 2017 - in Norwich
"Your engineer was delightful and extremely helpful."
Domestic Client
Quick Response
8th January 2017 - in Carmarthen, Neath, Pembroke, Swansea
"I would just like to take this time to thank the two engineers who attended my house in the evening on such a quick response. Two polite men who represent the company well."
Mr Morgan
Absolutely fantastic
8th January 2017 - in Norwich
"Absolutely fantastic service, in 2 hours the engineer tackled a problem that three other drainage companies were unable to complete during almost an entire day's worth of work, and he didn't even stop to have a cup of tea despite us offering on many occasions! He just wanted to get the job done for as little money out of our pocket as possible."
Domestic Client
Amazing job
8th January 2017 - in Northamptonshire
“I would like to thank the engineers for all their efforts, they did an amazing job. They were committed and worked really hard to resolve my problem. I would recommend Metro Rod again in the future and will use them if I ever have another problem.”
Our engineers in attendance were Dean and Gareth.
Helen Jackson