Customer Testimonials

Engineer turned up in the pouring rain and got our drains running

8th January 2017 - in Gloucester, Hereford, Newport

"I put in a late call on Friday evening to get someone to my property over the weekend, the boys at Metro Rod did all they could to get someone to attend my property on the evening that I called. They phone you back when they said they would - the engineer turned up in the pouring rain and got our drains running with minimal fuss, we would highly recommend their services to anyone else. The engineer also explained our problem to us in detail and how it could be prevented in the future"

Arrived within an hour

8th January 2017 - in Blackburn, Blackpool, Bolton, North Manchester, Preston, Wigan

I recently called on Metro Rod to carry out an emergency visit for a problem that my Mother had at her home. The service that we received from Jo Yates and the team was 1st class. The engineer arrived within an hour and quickly diagnosed the problem. The drains were cleared and everything was sorted by the end of the afternoon.

I would not hesitate in recommending Metro Rod again to any friends, family or business contacts.

Well above what has been expected

8th January 2017 - in London South East

"I can confirm we are a very satisfied customer when it comes to the service Trevor has provided to us so far.

We find that Metro Rod are responsive to all our calls and they are very thorough when it comes to providing quotes and Health & Safety documentation as well as carrying out the works. They have, at very short notice, carried out investigations and provided reports with recommendations well above what has been expected and we have been very pleased with their performance."

Metro Vac

8th January 2017 - in Blackburn, Blackpool, Bolton, North Manchester, Wigan

"Just wanted to let you know that your guys came round this morning and did a fantastic job cleaning my gutters. They were very nice and a credit to your Company."

Knowledgeable and Polite

8th January 2017 - in Blackburn, Blackpool, Bolton, North Manchester, Preston, Wigan

"I have called Metro Rod out a couple of times to my business premises. All the engineers that have been to my site are knowledgeable and polite. The office always keeps you informed of where the job is up to. The experience from ringing a job through to getting the job completed is very professional. They always look for a cost effective way of rectifying the problem causing least disruption to your business as possible.

I would definitely recommend Metro Rod to my friends and colleagues; they get the job done quickly and effectively."

I will be recommending Metro Rod to all my family and friends!

8th January 2017 - in Blackburn, Blackpool, Bolton, North Manchester, Preston, Wigan

"I would like to thank all the staff at Metro Rod (Mid lancs).
From my initial call right through to the issue rectified I can honestly say the customer service i received was second to none!
Tom the engineer that came to my property was punctual, knowledgeable and friendly and diagnosed the problem quickly.
I will be recommending Metro Rod to all my family and friends!"

Couldn’t fault them

8th January 2017 - in Liverpool, Runcorn, Warrington, Widnes

"Metro Rod (Merseyside) are a fantastic, professional and reliable drain service. We have used these guys as a sub-contractor on our books to help cope with demand over the horrible winter periods! Couldn't fault them at all, fast response via email and promise to be out within 24 hours for us, they were on the job the same day or night! We most certainly use this team as our first point of contact for any drain or plumbing care needed. Thanks for all your hard work Jenny, John and all the team!"

Will not hesitate to recommend

8th January 2017 - in Carmarthen, Neath, Pembroke, Swansea

"Dear Gary,

I would like to thank you Gary, for the prompt and personal service for the drain survey I recently procured from Metro Rod for my daughter's house.

The process from my initial enquiry to the final survey report was carried out with excellent personal care and attention by Metro Rod's staff. The results from the survey mean that my daughter is now able to progress with the project, if not fully but is able to plan the next stage.

I will not hesitate to recommend your services Gary and Metro Rod to others for any future drain or sewer problems."