"I would just like to say Thank You for all your hard work these past few days. The weather has not been very good yet you still come smiling and happy to help with my drains. I will personally recommend your company as the engineers are more than helpful. It most certainly makes a change!”
"I would like to take this opportunity to thank you Gary for the very prompt, commercially minded & friendly approach you took to my recent tight scheduled drainage problem on a project. Gary sorted all out from Pontardawe. Big thanks Gary & guarantee more orders - on the way & promise the will be more local!"
"Thank you very much for coming out and cleaning my gutters. They are like new! I would recommend!"
"Thank-you Luke for Cleaning the Gutters. Can see a lot of difference! I shall tell Family and Friends of your services."
Could you please forward my thanks to Sam and his assistant Joe, who on Thursday night did an excellent job where competitors failed.
"I am so very grateful for the engineer's coming out late in the evening to carry out works on my drainage. They were very quick in response time and put my mind at ease. Thank you for that."
"Can I please pass on my appreciation to one of your engineers Tom Woodcock
Tom attended Tameside General Hospital to clear a particularly difficult blockage in the drains on our Children’s Ward. I would like to thank Tom for his professional, conscientious and upbeat attitude at all times whilst onsite, staying late with our own engineer to attempt to solve this issue and seeing it out to its resolve, ensuring that minimal mess and disruption was caused.
Please pass this on to Tom and thank you again"
I have worked a number of years in the facilities side of our business and it is very rare that I have come across anybody as pleasant, professional and determined as Malcolm & James. This incident was classed as extreme due to the fact we had no WC or canteen facilities for over 30 employees and they both made sure that although there will be some more works required, for the time being we can get back to normal.