Last night we had Callum Brown out to unblock our drains. I just like to say that he was a lovely guy, very helpful and professional he was and a credit to your team. I will happily recommend your company to family and friends. Please can you pass on our thanks again to Callum.
I would just like to thank you for your guys coming out and clearing our drain, the guys you sent were very professional and efficient. Please can you thank them as it looks like it has worked and so far no water has backed up the pipe.
I used Metro Rod North London because my insurance company uses them and they are really good. Known for solving problems other plumbing companies struggle to handle.
John was brilliant yesterday, my tap handle had broken mid use, couldn’t turn off the water and didn’t want to try the mains. John arrived within 5 minutes of my call and solved the problem efficiently, went and bought a new tap (only one left) and fitted it for me. I was really pleased with the fast, friendly and professional service. Will definitely use Metro Rod again. Thanks so much John and team.
Can I please email my appreciation and thanks to Alex who came to see what caused a massive leak in my bathroom. He was polite and friendly, fixed the leak and put my heating back on in good time. He was an all round a credit to Metro Rod Coventry and Leicester. I would not hesitate to use them again in the future.
John was very professional , polite and worked efficiently to resolve our drain blockage. He called to say he was on his way and from start to finish, we were very happy. 5 star service from Metro Rod North London!
Really impressed with Metro Rod, they were available to come out quickly, listened to my issue, listed a variety of potential solutions (of varying costs from reasonable to more substantial) and also gave advice on what steps I should take first before I spend lots of money on a solution that could be dealt with in other ways. There was no pressure to sell me the most expensive solution, where a cheaper solution might do the same task. With expert experience from the water industry, you can trust they know what they are talking about. If I need to go ahead with substantial works, I would definitely feel comfortable to go with Metrorod.
Just had Alex out to help with a blockage. He kept us updated with when he was arriving, clearly explained the issue and even helped clean some of the overflow in the cloakroom.
Amazing service from Mark, came out to do an emergency repair in the early hours and was really helpful.