"Josh was sent out to my property today. There was going to be a slight delay so he called to let me know. He was pleasant and got on with the job, thoroughly investigating each avenue that could be causing the problem. Finally, the drain was cleared and the job done. Great service on a Sunday. Thanks Josh."
"Excellent service from Mike. We had a few people out due to smelly drains and nobody could find the problem. But Mike from Metro Rod Manchester made sure he found the issue and went above and beyond to help us. He was very polite and had great knowledge in what he was doing. Can't thank him enough!"
"Fantastic service, nice blokes, top job. Thank you!"
"I just wanted to give some feedback on the excellent response I had to an emergency plumbing callout yesterday.
A connection to the cistern on the downstairs loo developed a dramatic leak. I had to isolate the mains and called my insurance service. Metro Rod contacted me within 10 minutes and an engineer was dispatched. I was warned that it could take up to 4 hours, but Josh was with us within the hour.
He was professional and polite, very careful not to damage or mark anything and had the job sorted quickly, leaving everything neat and tidy. What could have been a real crisis and major inconvenience was dealt with well and without a fuss. Thank you."
"Great service, quick and efficient. Would certainly recommend."
"The service was second to none. I have had 4 engineers to come to this job before and Phil has solved the problem. He was clean and tidy and he was a joy to be around."
"I called Metro Rod out on behalf of my mum who had a smelly drain overflowing in the back garden. Someone was out in a few hours and had the problem sorted quickly and thoroughly. Their attention to detail and getting the job done as well as possible was great. I can’t thank or recommend them enough."
"Great and fast service, very helpful and thorough in their report! I work as a Property Manager and this is exactly what you need in urgent situations! I believe the engineer that went out to the job was called Jack and he was very professional and kept us updated all the time."