EXCELLENT SERVICE & COVID SAFE
10th September 2020 - in North London
Nathan was very friendly and professional, explained what he was doing and tidied up. Pleased & a really efficient service.
Nathan was very friendly and professional, explained what he was doing and tidied up. Pleased & a really efficient service.
I just wanted to pass on some feedback - On Monday 7th Sept I had Tom from Metro Rod come out to my address in Fair Oak, Eastleigh. I just wanted to say that he was absolutely brilliant. He sorted our drains, but he was very professional and an absolute pleasure. My 2-year-old son was very interested in what he was doing and he was very sweet with him and was explaining what he was doing. A very lovely young man! Thank you!
We had relatively serious fat and oil blockage in our kitchen/washing machine pipes.
Ben Mears from Metro Rod came round at very short notice, called me up the day before to arrange a preferred date and time, then again the next morning when he said he would call to let us know his ETA. Much better service and organisation than we'd had before with Dyno-Rod.
Ben was perfectly on-time and got straight to work after I explained what I thought it might be. He was quick and efficient, and to top it off, just a hugely pleasant, polite and personable guy! Definitely the type of person I'd go for a beer with. He made me feel comfortable and got the work done while I was attending to my own work in another room.
He kept me updated, let me know when he was coming and going, and just got the job done, quick clean-up and on to the next job after a quick chat.
Highly recommended trade professional and company. I would ask our landlord to get Metro Rod again should we have any further problems like this.
Amazing service, gentlemen came and fixed our problem, highly recommended. Thank you for a lovely service!
Many thanks for the excellent service provided by Metro Rod. The site team have been exceptional along with superb support from your back office staff.
Nathan attended our site for a Air Lock. Friendly, excellent service, very pleased with air lock issue all resolved.
Nathan carried out necessary work on flush system carried out to pure satisfaction, good job. Would highly recommend
We would like to thank Nathan for helping us solve the leak. The job was not straight forward and he went above and beyond to solve the issue and give us confidence with his knowledge the work he carried out with compassion for us.