Knowledge is power
10th August 2020 - in Norwich
I had a job carried out by Tom at 3am on Sunday morning. He called before attending to my property to ensure that he understood exactly what the problem was and could resolve it efficiently. He was really helpful, knowledgeable, and thorough. Explaining the situation to me in detail which really put my mind at ease.
Once the immediate issue was resolved he even did further investigation to ensure there were no other issues.