Carl and Dan attended a drainage job and received some fantastic feedback.
Quality of work - 5*
Courtesy of engineers - 5*
Speed of response - 5*
Value for money - 5*
Appearance of engineer - 5*
I can not think of anything to improve on for the service that was received.
A happy tenant is what we like to have!
Quality of work - 5*
Courtesy of engineer - 5*
Speed of response - 5*
Appearance of engineer - 5*
Comments - No improvements needed, he was very polite and explained what he had done very well and clearly.
Another fantastic review for our engineer Dan:
Quality of work - 5*
Courtesy of engineer - 5*
Speed of response - 5*
Appearance of engineer - 5*
Dan explained the issue in detail, I would make no improvements to the service and would definitely use again.
The engineer was at my property within 2 hours of me calling, he was extremally polite and friendly.
I am so grateful of him for fixing my toilet so efficiently and will definitely recommend Metro Rod to family and friends.
Thanks again!
A first class service delivered by one of your engineers.
He turned up on time, was extremally polite and cleared the drains with no issues nor disruptions!
Thank you for your service!
I would just like to leave some feedback about the visit we received from your engineer Dan today.
From the moment he arrived on site he was polite and professional, wearing a clean company polo shirt and driving an exceptionally clean van.
I walked Dan around our site and told him about the issues we were having he then set up his equipment and got to work, whilst on site he observed all of our health and safety requirements and followed them to the letter.
I noted that he was also following your health and safety policies by making sure open manholes had cones around to prevent accidents and also kept his work area very clean.
After some very hard work on an exceptionally hot day he completed what was asked and was very thorough with his explanation of the work he had carried out.
I cannot praise Dan enough, you should be very proud of this him and how he conducts himself whilst working on customers premises, he is an excellent ambassador for Metro Rod and I would ask that you again pass on our thanks for a job well done.
Keep up the good work!