Customer Testimonials

Simple – Metro Rod Provide Great Drainage Service!

14th January 2019 - in Liverpool, Runcorn, Warrington, Widnes

Sometimes keeping things simple is the best approach - no point in over complicating things!  After Metro Rod carried out some works on a secure site in Liverpool last week the site facilities manager got in touch and offered a straight to the point review;

"I just wanted to let you know about the service that I have had from Andy and Josh today - dead simple, they are cracking lads who just get on with it"

That's what we like and what we pride ourselves on, no messing about just get on with the job leaving the customer happy!

Metro Rod Liverpool are Prompt & Efficient at Unblocking Drains

4th January 2019 - in Liverpool, Runcorn, Warrington, Widnes

Here at Metro Rod in Liverpool we often get phone calls from homeowners, panicking that they have blocked drains and they don't know what to do.  Understandably the home owner usually wants us to attend to the site as quick as possible as blocked drains can be quite distressing, especially if they are extensively blocked or affecting neighbouring properties also.

When Mr Dawson from Crosby called us recently he was in this situation.  He needed our attendance quickly and luckily for him our engineers were just finishing a job locally so we could send them around to Mr Dawson's house immediately.  Barry and Chris, the engineers in question, arrived quickly, immediately identified the cause of the blocked drain (wipes!) and set about unblocking the toilet.  The next day we received an email from The Dawsons, stating

 
"Just a note to say thank you for such prompt and efficient service from two of your employees, Barry and Chris.  We were delighted with both their attitude and work"
 

Thanks to Mr and Mrs Dawson for letting us know, we are always pleased when our customers are pleased!  Barry and Chris said thanks to you also for the tea and biscuits!

 
If you have a blocked drain, stinky shower, slow draining sink or sewage coming up in your back garden then call Metro Rod, we're here 24/7 to help!  Go to our website, www.metrorod.co.uk/Liverpool for more details.

Metro Rod Liverpool’s Nigel & Chris – The Drainage Professionals

13th December 2018 - in Liverpool, Runcorn, Warrington, Widnes

Metro Rod's Nigel and Chris were recently called to an emergency job in Liverpool City Centre for a local building contractor.  The project that they were working on was encountering drainage problems and they wanted to ensure that the problems were not linked to the scope of works that they were carrying out.  Nigel and Chris quickly attended, investigated and solved the issue.  We were delighted to receive the following feedback on our Google page;

"We are building contractors and we have a large commercial job on in Liverpool city centre, we had an emergency on an adjacent property that seemed to be linked to our project. Metro Rod were onsite within a few hours and managed to determine that the issue was nothing to do with our works, they then helped us to resolve the issue for the landlord and help get the property back open for business on a busy Friday afternoon. Nigel and Chris where very professional. Cheers, Olly"

Thank you very much to Olly for using Metro Rod in the first place and then for leaving a great review of our engineers work.  We pride ourselves on providing great drainage services across Liverpool, Warrington, Runcorn, Widnes and beyond and love it when our customers get in touch to tell us that they are happy with our service!

If you want to get in touch with us, either to enquire about services that we provide or to let us know that we carried out great work you can either call us on 0151 909 2807, email us on [email protected] or visit the website, metrorod.co.uk/Liverpool