Exceptional work from Martin Dolling attending a local business
22nd January 2020 - in North West London
"Martin has been really positive and proactive in resolving this and is an asset to your business"
Brendan Flynn
“Couldn’t Fault This Company”
16th January 2020 - in Macclesfield, Manchester
"Couldn't fault this company. The communication from head office was spot on and the staff were helpful, friendly and professional. They made it much easier than I thought it would be. They rang to let me know when the engineer was there, did the job that was needed in a very timely manner and made sure there were no other problems. Would definitely recommend to anyone! Fingers crossed that we don't have to ring them again, but wouldn't think to use anyone else if a problem arose again!"
Ms Chambers
“Lovely Ben”
14th January 2020 - in Macclesfield, Manchester
"Great service by Metro Rod. Blocked drain quickly cleared by the lovely Ben this morning. Very polite and efficient. Would definitely recommend!"
Mrs Bramall-Wilbraham
PROFESSIONAL AND FRIENDLY!
14th January 2020 - in Birmingham
This is just a note to inform you that one of your plumbing engineers, Adrian, should be commended for the professional and friendly manner in which he rapidly identified the problem, and cause, of our leaking waste outlet, from the kitchen sink; a good representative for Metro Rod Birmingham. Adrian also left the working area nice and clean, afterwards. Our experience has been very welcome and refreshing! Thank you.
Kym Soni
“A Credit to Metro Rod”
10th January 2020 - in Macclesfield, Manchester
"Insurance claim. Tom told me he would be here in ten minutes which he was. He isolated the problem, very quickly, very tidy, very friendly. After consultation with the insurance company, a couple of days later, Danny rang to tell me he would be here shortly, which he was. Again, repaired the toilet very quickly, very tidy and very friendly. Both were very knowledgeable and informative, explaining what they had done, and showed me both the old and new parts. These guys are a credit to Metro Rod. Thank you."
Ms Thornley
MASSIVE AND A WELL DESERVED THANK YOU!
9th January 2020 - in Derby, Nottingham
Jonny and Joe have just left after successfully unblocking my toilet. They were polite, quick to find the blockage and even quicker at resolving the issue. We have lived for weeks with this problem and had council plumber out to fix unsuccessfully . So a massive and well deserved thank you.
Jemma
Great Review for a completely Blocked Drainage System in Telford.
7th January 2020
Another great review has come in for our engineer Tom, He attended a very large site in Telford where they were struggling with no Toilets at all, He Investigated the Drainage System and worked out what and where the issue was. He managed to clear the blockage and then clean the manholes and toilets. The customer left this Great review:-
"We had Metro Rod to site. The engineer Tom Emberton was so very helpful and knowledgeable about his job. I would recommend this engineer to attend our site every time. He is an asset to your company. He has been twice now to site and on both occasions, he was absolutely brilliant, Keep up the good work Tom."
Safe to say this is a great review for us to receive and especially for Tom who has been brilliant. Well done Mr Emberton!!
Another Great Review for one of our Newest Engineers
7th January 2020
We have received a Brilliant review from a customer who was really impressed with one of our newest employees.
"Had an emergency call out which was handled by Chris Croft efficiently and professionally.
Chris was a very nice gentleman who accessed the problem and fixed it with in minutes. Many thanks to Chris."
Well Done Chris!