"I would just like to say how good your engineer Rob was when he visited us yesterday to clear a blocked drain. Great, efficient job from a pleasant, hard worming young man. Happy to have him back anytime if we have further problems."
"Couldn't fault the service. Ben was very professional, punctual and efficient. Nothing was too much trouble, and the yard was left spotlessly clean. Thank you again, Ben. 10 out of 10!
"Martin has been really positive and proactive in resolving this and is an asset to your business"
"Couldn't fault this company. The communication from head office was spot on and the staff were helpful, friendly and professional. They made it much easier than I thought it would be. They rang to let me know when the engineer was there, did the job that was needed in a very timely manner and made sure there were no other problems. Would definitely recommend to anyone! Fingers crossed that we don't have to ring them again, but wouldn't think to use anyone else if a problem arose again!"
"Great service by Metro Rod. Blocked drain quickly cleared by the lovely Ben this morning. Very polite and efficient. Would definitely recommend!"
This is just a note to inform you that one of your plumbing engineers, Adrian, should be commended for the professional and friendly manner in which he rapidly identified the problem, and cause, of our leaking waste outlet, from the kitchen sink; a good representative for Metro Rod Birmingham. Adrian also left the working area nice and clean, afterwards. Our experience has been very welcome and refreshing! Thank you.
"Insurance claim. Tom told me he would be here in ten minutes which he was. He isolated the problem, very quickly, very tidy, very friendly. After consultation with the insurance company, a couple of days later, Danny rang to tell me he would be here shortly, which he was. Again, repaired the toilet very quickly, very tidy and very friendly. Both were very knowledgeable and informative, explaining what they had done, and showed me both the old and new parts. These guys are a credit to Metro Rod. Thank you."
Jonny and Joe have just left after successfully unblocking my toilet. They were polite, quick to find the blockage and even quicker at resolving the issue. We have lived for weeks with this problem and had council plumber out to fix unsuccessfully . So a massive and well deserved thank you.