Customer Testimonials

Metro Rod North London Outstanding Review!

7th November 2019 - in North London

Harry & Nathan visited us today due to us having intermittent sewer smells coming from underneath our floor boards. Very friendly and helpful chaps who did everything possible to find our problem. They spent time communicating and explaining our options and all of this was done at no extra charge. They explained the cost of what we would expect to pay and assured us that any additional cost would be discussed before hand. We will in touch with Metro Rod North London for any drainage or blocked drain problems and would highly recommend to anyone! Can't thank Metro Rod North London enough!

Metro Rod North London 5 Star Review!

7th November 2019 - in North London

Booked through the insurance company. Metro Rod North London were prompt, with a efficient service and engineer was really helpful. Would highly recommend for anyone with drainage issues!

“Went Out Of His Way”

7th November 2019 - in Macclesfield, Manchester

"I'd just like to say thank you to Michael Cartledge and your company.

Today, Michael came out to fix the drains in my back garden (it wasn't a pretty job), but he did it with a smile. He cleared the drains and disinfected the garden. He was lovely, chatty and very polite, and went out of his way to fix my bathroom drains too. Also, Michael informed me about a smell of gas coming from my garden so I have had the gas company out and they've found a major leak in the pipes that could have been very serious if left unnoticed.

Thank you so much, Michael, I really do appreciate it. You've literally saved mine and my 4 year old son's lives. Thank you!"

“Polite and Lovely”

7th November 2019 - in Macclesfield, Manchester

"Metro Rod were called out by me for our business to help with our drainage system from our toilet. Very quick and efficient. Called afternoon on the Tuesday, here first thing on the Wednesday. We had Michael and he was so polite and lovely, got the job done and explained everything in detail. Very professional, very pleased, would highly recommend."

Metro Rod West Yorkshire Drainage 100% Better

7th November 2019 - in West Yorkshire

"Metro Rod West Yorkshire did a really good job, 100% better than the previous service (not provided by Metro Rod). Really efficient with the blocked toilet unblocked and back to normal in under 2 hours".

- Domestic Client, Huddersfield

“First Class”

7th November 2019 - in Macclesfield, Manchester

"Following a major drainage incident, Metro Rod identified a critical need at the Co-operative Bank HQ in Manchester to divert waste water from the staff restaurant kitchens via a grease trap before entering the building sewage system. After dealing with the initial incident and assessing the waste volumes and limitations of the kitchen layout, their proposed solution was the GreaseShield® system.

Their estimating team advised on the power requirements and their lead engineer, Nick Broadbent carried out several pre-work surveys to ensure downstream pipework was flushed, plumbing connections matched the unit and advised on modifications required to the pot wash station to receive the new unit.

The out of hours installation was a complete success and nick was back on site the following day to train the site engineer and catering staff on the operation and daily maintenance routine.

Once again, Metro Rod Manchester's customer service has been first class."

“Good services & Quick Turnaround”

7th November 2019 - in Macclesfield, Manchester

"We have just started to use Metro Rod and I have to say, they are very good. Quick services and a fast turnaround. Being a Maintenance Manager for 4 hostels, we need a reliable and professional company that you can rely on. We're very happy with the service Metro Rod give us."

“Very Satisfied”

7th November 2019 - in Macclesfield, Manchester

"Just a quick note to say that we were very satisfied with your engineer, Michael who unblocked our toilet today. He was very thorough with his checks and was very professional. We would definitely use you in the future."