Lovely polite young man!
13th October 2022 - in West Essex
Will definitely use this company again. Had a polite and helpful young man clear my downstairs toilet.
Will definitely use this company again. Had a polite and helpful young man clear my downstairs toilet.
"Last night we had an emergency with a very badly blocked drain at our family home. We called out your engineer, Lee, who arrived promptly.
We're looking after our terminally ill wife and mother in the house at the moment so this was a particularly stressful situation for us. Lee worked incredibly hard late into the night diagnosing a complex blockage affecting the toilets. He came back early in the morning with colleagues and after hours of work, managed to unblock the system and even added a rodding point.
We are so grateful for the remarkable compassion, generosity and professionalism of Lee and the Metro Rod team."
Thank you for the pipe lining work you have carried out at our house. Everyone I have dealt with at Metrorod has been efficient and courteous. We have been thrilled with the service, will definitely be recommending you.
The lady who came was great. She called ahead, arrived on time, got the problem sorted quickly and cleaned up nicely afterwards. Thank you!
Have a great Sunday!
A huge thank you to the Metrorod team. A bad smell was putting off customers in our farm cafe but Chris Fairman managed to identify the issue and solve our problem that very afternoon.
He was polite and professional and explained everything to us every step of the way. I can't recommend Metrorod highly enough, they're quick and efficient with great results.
We took a call from this customer in Wheatley today who wanted to pass on her thanks to us and specifically to Tony and Danny, saying "it was so refreshing to deal with two people who were so quietly professional and knew what they were doing." Such lovely words have really made our day!
I have used Metro Rod previously and on all occasions I have been impressed by their work, with an attention to detail, customer service, before & after and the friendliness of the engineers. They are also tidy workers. Dean & Charlie did a great job. I have recommended them to others.
"We have had three of your engineers out last night and back again this morning and we would like to say how impressed we were with them, they worked so hard, they were very polite, very cheerful and very friendly and got the job done!!! Thank you so much!!!!"