Customer Testimonials

Metro Rod Norwich Engineers Are Polite, Helpful And A Pleasure To Have Around.

17th January 2019 - in Norwich

[caption id="attachment_16417" align="alignnone" width="768"] A recent customer took the time to write to us regarding our recent service. Take a look, to see what they said:-[/caption]

Dear Ms Symonds,

I write about the work done at the above address and at the property next door. Both myself and my neighbour would like to thank your staff for the way they carried out there job. They were polite, helpful and a pleasure to have around, they explained what they were going to do, both myself and my neighbour live in sheltered housing and they treated us with respect and kindness, something that is rare these days, so again I want to say thank you to them, and to you for having such good staff.

Mr Shelton

Phenominal Service, Highly Recommended

12th December 2018 - in Norwich

I called Metro Rod for assistance with a blocked toilet, the Metro Rod engineer arrived promptly, and delivered phenomenally good service. Phil the engineer was absolutely brilliant, courteous and knowledgeable. It's not every day you receive service as good as this!

Thank you Metro Rod Norwich, we definitely recommend Metro Rod Norwich.

Mr Arpel - Norfolk

Metro Rod Reaches Blockages That Others Can’t

7th December 2018 - in Norwich

Last Friday I was having a nightmare, I was told there was a blockage that required removing most of my kitchen to access it. I then called out Metrorod and Dean the engineer was out to me very quickly. Dean used a CCTV Camera and found the blockage to be in a manhole. He was able to clear the blockage and no works were required to my kitchen.

Thank you Metro Rod Norwich, I would recommend your services to everyone.

K Ringer - Wymondham

3rd December 2018 - in Norwich

Dear Metro Rod,

Your engineer Ben, broke the blockage (with a plunger) in no time but knew that some of it remained. He then jet washed the system, despite another drain feeding into the same pipe making this difficult. I am fairly sure that some of the gunge he removed had been accumulating for 30 years since the house was built.

I am a natural optimist and believe that provided we are careful what we put down the sink, this is as near a permanent fix as is possible. The clever thing was not to simply force a hole through the blockage but to thoroughly clean the pipe as well.

This may sound like bad future business for you but I believe the opposite is true, I will call you first next time (Hopefully not for many years!!). Also, I have already told several friends and neighbours about the excellent job done by Ben of Metro Rod.

Many thanks

Bob Shiers

Fantastic Service

28th November 2018 - in Norwich

I called the Metro Rod guys out to a problem with a blocked drain between two properties. The they arrived promptly (within 4 hours) and it was solved quickly and effectively.

Thank you Metrorod Norwich

Mr Taylor - Norwich

Really Nice People

28th November 2018 - in Norwich

Thank you for your expert workmanship and care. Metro Rod Norwich Engineers recently attended to drainage works at my property which included excavation. You wouldn't know they had been and even replace the plants and plant pots afterwards. Really nice people to deal with too.

Mr Moore - Lowestoft

Thank you Metrorod

23rd November 2018 - in Norwich

I was recommended your services by a plumber who said I needed a specialist drainage engineer. The engineer came out promptly and was very nice and polite and investigated the problem. Metrorod come highly recommended and I have added them to my list of honest trades people to call.

Mrs Pearson - Norwich

Outstanding

15th November 2018 - in Norwich

I wish to take this opportunity to thank all the staff at Metro Rod who were outstanding in dealing with this job.

Mr Weston, Fakenham