"I was really happy with the service I received from Michael at Metro Rod Manchester. He arrived within an hour of my call on a Saturday evening and worked in the dark and rain until the problem was resolved. He cleaned up after the job leaving no mess at all. Brilliant service!"
"AMAZING SERVICE! I recently had an emergency call out and contacted Metro Rod Cumbria. They communicated quickly when they would arrive, arrived on time and quickly diagnosed and fixed what was a big job for me, it was quickly resolved. Excellent company!
Timothy Wright"
Tom from Metro Rod came out this evening to unblock a drain. He was polite, friendly and went out of his way to ensure the job was complete in a professional manner. Excellent service, highly recommend.
F.O.G or to you and me Fat, Oil and Grease was the cause of a recent sink blockage in a Cambridge kitchen this week. We received a call from a residential customer who had a blocked, smelly sink. Our Engineer happened to be just around the corner from the property so was able to attend within 10 minutes of the call, the customer comments;
"I was happy with your service, I couldn't have asked for any better, your guy arrived within 10 minutes. He fully cleaned the drain, gave excellent advise, checked the flow and we were operational once again! Very reliable service and I am very happy to recommend you"
"My family has just had on of your engineers; Danny over to fix a blocked drain. I would like to say that he exceeded our expectations and has gone above and beyond what was required. He dealt with the situation promptly and was professional throughout. Please pass on our thanks."
"Tony and Jimmy arrived at 3:20pm to clear out my drains, and were still at my property at 8:30pm. The guys are so professional, friendly, helpful and went above and beyond to get the job done! It was such a shame that a wasp had to put an end to the job and stung one of the guys in the neck! Would highly recommend the metro rod team to everyone 100%...great job guys!! Thank you."
"Couldn't fault the service. Arrived when they said they would, did the job that was needed, cleared up after the work was completed, brilliant! Would definitely recommend, and Michael, the engineer who resolved the drainage problem for us, was absolutely fantastic. After the work was completed, we were given a complete breakdown of everything that had been done.
Fingers crossed that we don't have a drain problem in the future, but just in case, I have saved their number. I wouldn't hesitate in recommending them."
Over a busy weekend in August we had numerous call around Mid wales and Shropshire that kept our engineer busy. This was an emergency call out where the customer was struggling with a Blocked Drain. Our engineer attended cleared the Blockage and the customer left this brilliant review:-
" I called Metro Rod today the man got here and sorted the problem with in the hour and left everyhthing clean and so tidy. He even fixed my side gate where the wood had fallen off using his own screws and drill. What can I say his boss should be so proud to have a man like this on his team. A top man and a top job done. I asked his name and he said it was Tom Emberton thank you so much Tom."
We are very proud of our engineers especially Tom who on a regular basis goes above the nature of his job to help customers.