Customer Testimonials

Out of Hours Call out gets 5 star review.

25th July 2019 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Another brilliant review has come into the office and this time for an out of hours call to a property in Shrewsbury with Blocked and overflowing Drains. He was kind enough to leave us this great review.
"We had an out of hours emergency with a Blockage in our foul drain piping and engineer Tom Emberton turned up really quickly to sort it for us. He was a great guy, really friendly, Showed us exactly what the problem was and got the job done quickly and cleaned up all the mess afterwards.

Great service and a really friendly service!"
Its great to see our 24/7 service being praised as we feel we are one of the only local companies in Shrewsbury, Telford and Mid Wales who will stand by what we say! We pride ourselves with having great engineers and Tom has again proved us right! Well done tom!

VERY HAPPY……

24th July 2019

Very friendly and explained what he was doing. Dale also cleaned up after he finished the job. I am very happy with the service.

EXCELLENT FROM START TO FINISH

24th July 2019 - in Coventry, Leicester

From start to finish very well mannered, cleaned up too. I would like to say to Josh's boss what a great member of the Metro Rod team he is. Happy to give as much assistance within his working role. I would give a 10/10.

Help,fast, from Metro Rod Central London

24th July 2019 - in Central London

"Thanks to Tony and Tony. Helpful team, sorted out the problem quickly"

“Absolutely Fantastic Job!”

24th July 2019 - in Macclesfield, Manchester

"Absolutely fantastic job from Metro Rod. After contacting my insurance company about a blocked toilet, Metro Rod phoned me and had someone out to me in 2 hours. He was polite and got on with the job. Problem sorted in 1o minutes. Thank you. I will definitely recommend you guys!"

Mrs Stringfellow

“Very Pleased”

24th July 2019 - in Macclesfield, Manchester

"Very pleased with Metro Rod. Quick, efficient service."

Mrs McAndrew

Bang on!

23rd July 2019 - in Bury st Edmonds, Cambridge, Kings Lynn

Perfect - bang on!
A residential client can't praise us enough this week. Having previously called out another drainage company who claimed to have cleared a blocked drain, our client faced another issue only days later...... The problem resurfaced when he came home to a garden full of sewage! He quickly decided to call out Metro Rod Cambridge to resolve the problem.

On attendance at the property, our engineer discovered the cause of the blockage to be 2 gardens up -not in the owners garden! The end of the drainage line was at the neighbouring property, not his own, so after checking this, the engineer could clear the run completely restoring flow right along the 3 properties.

The client says "your service was perfect, bang on! I'm only sorry that its cost me a lot extra to put a simple job right, I should have called you out 1st!"

“Great Job Done!”

23rd July 2019 - in Macclesfield, Manchester

"Just had a great job done by Phil Walsh, took his time to ensure a thorough job. Highly recommend."

Mr Thompson