Customer Testimonials

Sterling Work

15th November 2018 - in Norwich

I would like to thank you (Metrorod) for your sterling work at Norwich Livestock Market.

*Working along side NPS and Anglian Water on this project.

Well Done Martin & Ian

17th October 2018 - in Norwich

Dear Jean,

Further to the visit from Martin and Ian last week to our property on Bracondale. I am writing to thank them for their courtesy, hard work and overall professionalism in dealing with the drainage problems that we were experiencing.

Following an initial survey, Martin came back a second time to jet through and clear one pipe in order to work out the best solution that would meet our needs. When they arrived a week or so ago, Martin and Ian were completely professional, courteous, helpful and tidy. The quality of the work was first class and the building inspector was very pleased when she visited on Friday afternoon. The reinstatement was of a very high quality and all rubbish was removed from site on completion of the work.

As you are aware this has been a rather stressful experience for us as the drainage problems were preventing our bathroom from being used, and we are enormously grateful to you and your crew for the work carried out in diagnosing and then resolving the problems. I cannot praise your team too highly.

Yours sincerely

Ian Went Above and Beyond

12th October 2018 - in Norwich

We are so happy with the work that the Metrorod Engineer carried out at my home this week. Ian went above and beyond, provided me with a fantastic resolve to my drainage issues.

Many Thanks

Very Pleased With The Service

5th October 2018 - in Norwich

I'm very pleased with the service I have received from Metrorod. Jean was very prompt and efficient in scheduling an engineer. Dean (engineer) was very helpful, located and rectified the problem swiftly.

Many thanks

CCTV with itouch link brilliant

2nd October 2018 - in Norwich

We had a CCTV survey carried out and I was sent the iTouch link to view the footage. It was brilliant! I just wish I had waited to watch it after eating breakfast!

Absolutely Excellent!

1st October 2018 - in Norwich

Absolutely excellent service and much appreciated, super excellent service throughout this issue.

Very Helpful, Polite and Professional

21st September 2018 - in Cromer, Great Yarmouth, Halesworth, Lowestoft, Norwich

Metrorod Norwich attended to a leaking pipe in my ceiling. The engineers were very helpful, very polite and very professional. Thank you

A few words goes a long way

24th July 2018 - in Norwich

We recently attended a property to help a customer with leaking tap, the customer very kindly left us some feedback. We know that time is precious sometimes and this short but sweet message says it all

"A very happy customer, thank you"