“We had a short telephone conversation and the gentleman Carl was very helpful. He told me that the job sounded like it should really be done by my Local Water Authority as my drain was shared and I should not need to pay for anything. His useful tip saved me a lot of money and I am very grateful to him for his genuine honesty.”
Rated People - 5 out of 5 stars
"We have used Metro Rod (Bedford) on many occasions over the years and find them to be very quick to respond to our requests for assistance. The staff are helpful, always cheerful, even in adversity. Metro Rod's drainage engineers are highly skilled and work with the utmost integrity even when dealing with the most complicated/difficult of jobs. They have never taken advantage whilst invoicing proving to be honest and only charging for the work that has been carried out and no more."
Bedfordshire Police Estates Department often need the specialist services that Metro Rod provides, to attend drainage and plumbing issues at properties throughout the county.
We are very pleased with the service provided by the team lead by Ashley and Tracy.
From the point of initial call to the engineers on-site all staff are friendly, courteous and highly committed to dealing with any problems encountered which can include a basic blocked sink, full descale of urinals to servicing of large administration facilities.
The fact that all Metro Rod staff have been CRB / DBS checked prior to employment and carry Identification Cards at all times really helps in authorising access to our properties especially in the higher security areas.
We are more than happy to endorse Metro Rod to anyone requiring a swift, professional and cost effective drainage service.
Thank you very much for your company's continued support
"We have now been using Metro Rod for many years at our large industrial plant here in Milton Keynes and the service we receive from them cannot be faulted. When we have a drainage or plumbing issue on site their reaction times are extremely quick day or night understanding the real issues and difficulties faced by their clients. Metro Rod engineers all have a very comprehensive technical knowledge and when things get complicated are always there to get the job completed in the most cost effective manner. In our opinion the real difference that Metro Rod offers is that their trained engineers are always in control, carrying out their duties to a very high standard in terms of their work & health & safety awareness which is why we are so keen to continue using Metro Rod to provide the solution to all our drainage related work."
"What a pleasure it has been having your guys on site – friendly, pro-active and very helpful – nothing is too much trouble for them! If they say they will do something then that’s exactly what they do, if they say they’re going to be here at a certain time, that’s exactly the time they turn up!
It is a rare occurrence to find contractors who actually take pride in what they do!
Thank you!"