Customer Testimonials

Metro Rod Mid Wales & Shropshire report greeted with Thanks!

29th March 2019 - in Mid-Wales, Shrewsbury, Shropshire, Telford

We had lovely surprise in the office this week when a customer walked in with a thank you card and a bag full of biscuits and chocolates. We had recently produced a report on a Septic Tank and the adjoining Drainage system. The report we produced was for the building inspector and thankfully everything was passed and the customer is a step closer to moving in. Its always nice receive praise but a card and treats always makes it feel better, If you have any issues with our Septic Tank or the Drainage system to your property or Business give us a call on 01938554050 or e-mail us on [email protected]

“Josh Was Brilliant!”

29th March 2019 - in Macclesfield, Manchester

"Josh was brilliant! Very pleasant, helpful and did an amazing job. I really highly recommend this company 100%. Thank you so much!"

“10/10”

29th March 2019 - in Macclesfield, Manchester

"Phil Walsh and Mike have done a really good job at my property. 10/10!"

Metro Rod Sort Drain Problems Others Can’t Fix!

28th March 2019 - in Liverpool, Runcorn, Warrington, Widnes

A customer who had had ongoing drain problems recently got in touch and asked;

 
"Please pass on my thanks to Mick and Eddie.  I had already had two companies out to try and sort out my drains with no luck.  Eddie and Mick found the problem in just minutes - great service!"
 

Thank you for letting us know Mrs Rogers.  Our engineers are skilled and will endeavour to find solutions to problems that others may not!

To find out more call 0151 909 2807 or go to www.metrorod.co.uk/Liverpool

Drain Problems in Liverpool? Just Call Mark!

28th March 2019 - in Liverpool, Runcorn, Warrington, Widnes

A testimonial to Metro Rod's own Mark was recently left on our Facebook Page.  Peter, the very happy customer, stated that;

 
"I just had a blocked drain, an Engineer called Mark came, he sorted it all in about 10 minutes and even cleared up all the mess afterwards, great job!"
 

Thank you for letting us know, we pride ourselves on our engineers being not just knowledgable and skilled but helpful  and polite too.  If you would like to find out more about us and our services please get in touch; 0151 909 2807 or metrorod.co.uk/Liverpool

Jamie Fixes Drain Problems in Liverpool Other Contractors Have Missed

28th March 2019 - in Liverpool, Runcorn, Warrington, Widnes

We were very proud to have received a great review of Jamie's recent work on a site in Liverpool.  The customer called and told us;

"Jamie is a top lad! He has removed obstructions from our drains that another drainage company had completely missed."

Brilliant news!

If you need a drainage company that won't leave a job half done then please get in touch on 0151 909 2807 or metrorod.co.uk/Liverpool

Blocked Septic Tank Gets 5 star review for Metro Rod Mid Wales & Shropshire.

27th March 2019 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Our engineer had been called out to a job in Berriew this week after a customer had found that there seemed to be no flow into the Septic Tank. On attending our engineer investigated the Tank and found the pipework blocked by the first inlet to the Tank, He high water pressure jetted and managed to clear the blockage and reinstate full flow. To give the customer peace of mind he put the camera down and was able to show the customer clean pipework with no issues. The customer was very pleased and left us this review.
"Tom Emberton did a first class job on unblocking our Septic Tank inspection pit. He also gave us lots of advice for the future."
Its really good to know that customers appreciate the way we work and especially our engineers giving the appropriate advice to help in the future. If you have any Septic tank issues we have the expertise to cover all aspects from installations to emptying and cleaning we can cover it all, Contact Metro Rod Mid Wales and Shropshire on 01938554050 or E-mail us on [email protected],  We are always happy to help.

Helping a Handover between Contractor and Client!

27th March 2019 - in Aylesbury, Banbury, Bicester, High Wycombe, Oxford

We received a call from a building contractor who were working on site in one of the prisons in our area. They had been working on the showers and their workforce had packed up and left site, ready to hand over when they discovered a drainage problem: a blocked shower. The governor of the prison was adamant that he wanted the problem sorted asap, so that's where we came in!

Mondays are a busy time for us, but we understood the urgency of the issue and we knew the site as we've worked for all the prisons in our area, so we were able to send an engineer to site in the afternoon as requested. We met with the contractor who was remaining on site to complete the handover with the client, and our engineer Seb got to work. He discovered that there was a blocked stack pipe, with the blockage being quite deep. It hadn't been an issue until the rooms were tested, but unblocking stack pipes is nothing new to us! Seb was able to clear the blockage in less than an hour, minimising the delay in the handover from building contractor to the client.

The contractor had this to say about the service they received: "Thanks for taking our call and acting so promptly to get us an engineer to site this afternoon. Great service. Much appreciated."

We're always happy to help!