Customer Testimonials

Out Of Hours Job In Ellesmere Gains 5 Star Review.

1st March 2019 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Metro Rod Mid Wales and Shropshire had an out of hours callout to a property in Ellesmere, Shropshire. On attending the property our engineer found a charged manhole running from the toilet. He high water pressure jetted the line and managed to clear the Blockage. The owner of the property was kind enough to leave us this great review:-

"Your Engineer Tom Emberton was very competent and professional also very friendly. I would highly recommend you company!"

Tom is certainly proving a hit with the customers as the reviews are counting up!! Well Done Mr Emberton!

“Above and Beyond!”

27th February 2019 - in Macclesfield, Manchester

"Excellent service from Mike. We had a few people out due to smelly drains and nobody could find the problem. But Mike from Metro Rod Manchester made sure he found the issue and went above and beyond to help us. He was very polite and had great knowledge in what he was doing. Can't thank him enough!"

Highly recommended drainage engineer.

26th February 2019 - in Hull, Lincoln, Peterborough

Haydn was spot on , top engineer couldn't help my friend enough . Highly recommend Metro Rod

Amazing drainage service start to finish

26th February 2019 - in North East

Ben was excellent...in fact the whole service was from start to finish. Blocked drains can be a nightmare but our problem was sorted quickly and efficiently.

A Flourish of 5 stars reviews for our Engineers!

25th February 2019 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Since the Christmas Period has passed Metro Rod Mid Wales and Shropshire have had a great start to 2019. Our engineers have been busy around the clock. From this busy period we have gratefully picked up a few 5 star reviews but in the last week we have picked up 3 brilliant reviews. Our first came from Montgomery where we were called out to a blocked drain, we found a collapsed Pitch Fibre Drainage system. We were able to free some of the Blockage and recommend further works to the customer. He left this review:-
"Excellent service, friendly and efficient at all times."
We then had another review from Garthmyl, Berriew where the customer had issues with a Septic Tank, they found after recently emptying it had filled up quickly and no water seemed to flow away, Our engineer attended and found the soakaway to be completely blocked, He Jetted the soakaway and water began to flow correctly. The customer left us this review:-
"Excellent service from Metro Rod Mid Wales & Shropshire. Paul was extremely helpful and professional. Highly recommended."
Finally we had a review from a customer in Ellesmere where we had attended a Blocked Toilet only to find the whole Drainage system Charged. Our Engineer high water pressure jetted upstream towards the property and popped the Blockage. They left us this review:-
"Great service from Metro Rod Mid Wales & Shropshire today!! Thank you so much!"
All 3 reviews came from different engineers which is brilliant to see we are offering a professional service across our Engineers.

“A great job” from Metro Rod cleaning London commercial site drainage

22nd February 2019 - in Central London

"The guys were very nice and did a great job"

“Nice Blokes, Top Job!”

21st February 2019 - in Macclesfield, Manchester

"Fantastic service, nice blokes, top job. Thank you!"

A huge thank you!

19th February 2019 - in Bury st Edmonds, Cambridge, Kings Lynn

Very impressed with your service
A residential Customer in Cambridge just called in the office to say a huge thank you to our Engineer, Neil for quickly and efficiently solving the problem with their blocked toilet. The customer had a blocked toilet right over the weekend and hadn't realised we offer a 24/7/365 emergency unblocking service so they battled on until they called us out on Monday to rectify the problem!

Our Engineer unblocked the customers toilet in no time at all to restore flow. Mrs R says "we were very impressed with his skills and will definitely use you for any further issues, its reassuring to know you operate over the weekends. A huge thank you to your engineer"