Huge thanks …..
19th February 2019 - in Southampton
Huge thanks and compliments to Nathan who attended today to unblock the toilet, he did a brilliant job, very professional, very pleased all now up and running.
Huge thanks and compliments to Nathan who attended today to unblock the toilet, he did a brilliant job, very professional, very pleased all now up and running.
When we received the following feedback from a new client of ours we were thrilled! We had installed some new pipework for the client and she told us that;
"Liam and Jamie had done a great job"
Thanks Lesley, we have passed your kind works and thanks onto them!
After carrying out works on a large site recently in Liverpool the Site Manager got in touch to briefly tell us;
"Your lads were brilliant - they never took their feet off the gas! They are a credit to the company!"
Thanks Paul, we have to agree!
"I just wanted to give some feedback on the excellent response I had to an emergency plumbing callout yesterday.
A connection to the cistern on the downstairs loo developed a dramatic leak. I had to isolate the mains and called my insurance service. Metro Rod contacted me within 10 minutes and an engineer was dispatched. I was warned that it could take up to 4 hours, but Josh was with us within the hour.
He was professional and polite, very careful not to damage or mark anything and had the job sorted quickly, leaving everything neat and tidy. What could have been a real crisis and major inconvenience was dealt with well and without a fuss. Thank you."
"Great service, quick and efficient. Would certainly recommend."
"The service was second to none. I have had 4 engineers to come to this job before and Phil has solved the problem. He was clean and tidy and he was a joy to be around."
"I called Metro Rod out on behalf of my mum who had a smelly drain overflowing in the back garden. Someone was out in a few hours and had the problem sorted quickly and thoroughly. Their attention to detail and getting the job done as well as possible was great. I can’t thank or recommend them enough."
'My experience with this company could not have been any better. Calling on a Tuesday morning I was told I would be called back later in the afternoon to advise me when an engineer would be able to get to me. They did call me back and told me I would be seen the following morning before 12. The engineer arrived on time, was really helpful and polite and resolved my issue as far as he could. Advised me of further action I needed to take to fully resolve the issue. I would recommend to any one and will definitely be using them again in the future.
10/10
Mr Kelly, Leighton Buzzard. February 2019.
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