"I called Metro Rod out on behalf of my mum who had a smelly drain overflowing in the back garden. Someone was out in a few hours and had the problem sorted quickly and thoroughly. Their attention to detail and getting the job done as well as possible was great. I can’t thank or recommend them enough."
'My experience with this company could not have been any better. Calling on a Tuesday morning I was told I would be called back later in the afternoon to advise me when an engineer would be able to get to me. They did call me back and told me I would be seen the following morning before 12. The engineer arrived on time, was really helpful and polite and resolved my issue as far as he could. Advised me of further action I needed to take to fully resolve the issue. I would recommend to any one and will definitely be using them again in the future.
10/10
Mr Kelly, Leighton Buzzard. February 2019.
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Tidiness 10/10
Courtesy 10/10
Workmanship 10/10
Mr Maughan, Milton Keynes. February 2019.
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Metro Rod Norwich attended my property today and the engineer was brilliant, he was really friendly and helpful and couldn't do enough, the blockage to the external drain was cleared and problem was resolved. Great Service!
"Great and fast service, very helpful and thorough in their report! I work as a Property Manager and this is exactly what you need in urgent situations! I believe the engineer that went out to the job was called Jack and he was very professional and kept us updated all the time."
"Good service, explained exactly what was wrong and what he did to fix it and really helpful customer service too!"
"Just a thank you to the lad who came out on Saturday night and fixed our problem. He was 5 star, thank you."
Can’t say enough to praise Matt, he is genuinely such a nice man, so lovely to meet him, his work was fantastic, he deserves a bonus. Matt is polite, smart, nicely dressed and very pleasant to deal with.
He helped me today, he was on my doorstep and ready to work within half an hour of being told by phone that Metro Rod were on their way. My neighbours have also commented on what a wonderful job he has done. It makes such a refreshing change, I’m stuck for words to describe how pleased we are. Nothing was too much trouble.
We will be recommending your services”