Would rate very highly. Efficient, friendly, timely work.
Tidiness – 10/10
Timekeeping – 10/10
Courtesy – 10/10
Workmanship – 10/10
Mrs Hopper – Stevenage. December 2018
See all our Checkatrade reviews here.
Very satisfied with the engineer. Happy with the work he carried out.
'Always polite and courteous and Try there hardest to help even though it may not be a straight forward issue'
"We called Metro Rod, you sent out an engineer, not only did they complete the works, but he was very knowledgeable and friendly and we were very pleased with the service from him."
Nationwide Property Assistance Customer - Leicester
Here at Metro Rod in Liverpool we often get phone calls from homeowners, panicking that they have blocked drains and they don't know what to do. Understandably the home owner usually wants us to attend to the site as quick as possible as blocked drains can be quite distressing, especially if they are extensively blocked or affecting neighbouring properties also.
When Mr Dawson from Crosby called us recently he was in this situation. He needed our attendance quickly and luckily for him our engineers were just finishing a job locally so we could send them around to Mr Dawson's house immediately. Barry and Chris, the engineers in question, arrived quickly, immediately identified the cause of the blocked drain (wipes!) and set about unblocking the toilet. The next day we received an email from The Dawsons, stating
"Just a note to say thank you for such prompt and efficient service from two of your employees, Barry and Chris. We were delighted with both their attitude and work"
Thanks to Mr and Mrs Dawson for letting us know, we are always pleased when our customers are pleased! Barry and Chris said thanks to you also for the tea and biscuits!
If you have a blocked drain, stinky shower, slow draining sink or sewage coming up in your back garden then call Metro Rod, we're here 24/7 to help! Go to our website, www.metrorod.co.uk/Liverpool for more details.
"I deal with Metro Rod Manchester regularly through my company and always receive an excellent service. They are friendly and efficient attending requested call outs swiftly, carrying out works to a high standard, and keeping me informed throughout. Special thanks to Tracey Barnett, Alastair Stevenson and all the team."
We had a busy period over the Christmas Holidays with engineers busy all over Mid Wales and Shropshire. This Call came in on Christmas Eve to a Property in Shrewsbury to a Blocked Toilet, Our engineer swiftly attended and cleared the Blockage and the customer left this great review.
" Christmas Eve about eight at night our Toilet managed to get Blocked. Within two hours Tom Emberton from Metro Rod Mid Wales and Shropshire turned up and thirty minutes later our Toilet was working again. It was dark and cold but Tom cleared up, even some of the mess that I had made. Ten out of Ten for service and also his cheery attitude to what was a cold and wet job."
Well done Tom on another brilliant review! If you are having any slow running Toilets, sinks or drains or you have a Blocked Toilet give us a call on 01938554050 or e-mail us on [email protected] we are here to help!
"Tony Gallagher was sent via our home insurance emergency call for a blocked drain on a Sunday afternoon. Arrived just 2 hours after we called. Very friendly and efficient, cleared the drain and cleaned up all the mess. Very satisfied with the service. Many thanks".