"We had several engineers attend to our drain and water meter problem. All were friendly, polite and professional. Mike worked extremely hard, digging in atrocious wet weather. All aspects of the job were explained to our customer and this helped put our customer at ease during a very stressful time. Thank you."
Metro Rod's Nigel and Chris were recently called to an emergency job in Liverpool City Centre for a local building contractor. The project that they were working on was encountering drainage problems and they wanted to ensure that the problems were not linked to the scope of works that they were carrying out. Nigel and Chris quickly attended, investigated and solved the issue. We were delighted to receive the following feedback on our Google page;
"We are building contractors and we have a large commercial job on in Liverpool city centre, we had an emergency on an adjacent property that seemed to be linked to our project. Metro Rod were onsite within a few hours and managed to determine that the issue was nothing to do with our works, they then helped us to resolve the issue for the landlord and help get the property back open for business on a busy Friday afternoon. Nigel and Chris where very professional. Cheers, Olly"
Thank you very much to Olly for using Metro Rod in the first place and then for leaving a great review of our engineers work. We pride ourselves on providing great drainage services across Liverpool, Warrington, Runcorn, Widnes and beyond and love it when our customers get in touch to tell us that they are happy with our service!
If you want to get in touch with us, either to enquire about services that we provide or to let us know that we carried out great work you can either call us on 0151 909 2807, email us on [email protected] or visit the website, metrorod.co.uk/Liverpool
METRO ROD LIVERPOOL'S SUPER STEVE SAVES THE DAY!
We here at Metro Rod in Liverpool are always proud when we receive great feedback about our engineers - let's face it, unblocking drains is really a thankless (and horrible!) job, so when our customers choose to get in touch and commend our engineers about the great work they have done we want to shout it from the rooftops!
Steve attended a job in Liverpool recently to unblock a drain, the customer had been having problems for a little while, as had their neighbour, the problem was affecting the both of them. Imagine our delight when not one but two customers got in touch to tell us about the service that Steve had provided! Firstly we were told;
"Brilliant service, fixed the problem (the only one who has), excellent service, 10/10 for Stephen Callaghan, thank you!"
Later the neighbour got in touch to tell us that
"10/10 satisfaction for your guy, Steve. He came in, he pulled some lovely shorts out of the drain and the problem was done. He was lovely to speak to and explained everything to us perfectly, thanks!"
Great work, well done Steve!
We have produced an article in the past, outlining the importance of providing feedback for good service (click here to read it!) and we truly believe that if you have had good service from us we need to know!
You can let us know by
Emailing us on [email protected]
Going to our website, www.metrorod.co.uk/Liverpool
Going to our Twitter or Facebook pages and leaving a review
Calling us on 0151 909 2807
We look forward to hearing from you soon!
"Fast, friendly, and efficient. Thanks, Phil."
"Great service. Jack came out at 8:00pm and had everything sorted in an hour, would recommend. Cheers!"
I called Metro Rod for assistance with a blocked toilet, the Metro Rod engineer arrived promptly, and delivered phenomenally good service. Phil the engineer was absolutely brilliant, courteous and knowledgeable. It's not every day you receive service as good as this!
Thank you Metro Rod Norwich, we definitely recommend Metro Rod Norwich.
"Excellent service. Mike arrived promptly, was conscientious about the job, talked me through what he'd found in the survey and what my options were. Kept my driveway tidy and cleaned up properly when he left. Wouldn't hesitate to use them again."
"Fantastic service on the day. The engineer (Paul Gallagher) attended site as advised all in company uniform and very well presented. He knew exactly what the issues were and turned up on site with all the necessary replacement parts. The job was carried out professionally and very promptly. Had very useful tips and advice as to how to avoid the same issues in the future. Highly recommended, once again thank you for a great job Metro Rod especially Mr PG!"