Customer Testimonials

Metro Rod Liverpool’s Super Steve Saves the Day!

13th December 2018 - in Liverpool, Runcorn, Warrington, Widnes

METRO ROD LIVERPOOL'S SUPER STEVE SAVES THE DAY!
 

We here at Metro Rod in Liverpool are always proud when we receive great feedback about our engineers - let's face it, unblocking drains is really a thankless (and horrible!) job, so when our customers choose to get in touch and commend our engineers about the great work they have done we want to shout it from the rooftops!

Steve attended a job in Liverpool recently to unblock a drain, the customer had been having problems for a little while, as had their neighbour, the problem was affecting the both of them.  Imagine our delight when not one but two customers got in touch to tell us about the service that Steve had provided!  Firstly we were told;

"Brilliant service, fixed the problem (the only one who has), excellent service, 10/10 for Stephen Callaghan, thank you!"

Later the neighbour got in touch to tell us that

"10/10 satisfaction for your guy, Steve.  He came in, he pulled some lovely shorts out of the drain and the problem was done.  He was lovely to speak to and explained everything to us perfectly, thanks!"

Great work, well done Steve!

We have produced an article in the past, outlining the importance of providing feedback for good service (click here to read it!) and we truly believe that if you have had good service from us we need to know!
You can let us know by
Emailing us on [email protected]
Going to our website, www.metrorod.co.uk/Liverpool
Going to our Twitter or Facebook pages and leaving a review
Calling us on 0151 909 2807
 
We look forward to hearing from you soon!

“Fast, Friendly, and Efficient”

13th December 2018 - in Macclesfield, Manchester

"Fast, friendly, and efficient. Thanks, Phil."

“Would Recommend”

13th December 2018 - in Macclesfield, Manchester

"Great service. Jack came out at 8:00pm and had everything sorted in an hour, would recommend. Cheers!"

“Prompt and Conscientious”

12th December 2018 - in Macclesfield, Manchester

"Excellent service. Mike arrived promptly, was conscientious about the job, talked me through what he'd found in the survey and what my options were. Kept my driveway tidy and cleaned up properly when he left. Wouldn't hesitate to use them again."

Fantastic Service 5 Stars !

12th December 2018 - in Central London

"Fantastic service on the day. The engineer (Paul Gallagher) attended site as advised all in company uniform and very well presented. He knew exactly what the issues were and turned up on site with all the necessary replacement parts. The job was carried out professionally and very promptly. Had very useful tips and advice as to how to avoid the same issues in the future. Highly recommended, once again thank you for a great job Metro Rod especially Mr PG!"

Metro Rod Mid Wales & Shropshire Engineers hard work pays off.

11th December 2018 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Our Engineer Tom Emberton has had another great review from a happy customer its safe to say he had a big smile after reading it. 

"Professional service and very attentive. Tom Emberton was the engineer who attended badly blocked drains where the manhole covers were not apparent above ground. The problem was solved despite the difficulties encountered."

Its always pleasing to any engineer to hear they have done a good job and we are really proud of our engineers, If you have any drainage needs please call our office on 01938554050 or e-mail  us on [email protected].

Absolutely Amazing…

11th December 2018 - in Southampton

Please can you pass my thanks onto Metro Rod as they were absolutely amazing yesterday. They called regarding access to the property & conveniently came out allowing me time to ensure the gate was open. They then called to explain the situation & were kind enough to contact the Water Board. Upon returning home they had cleared all the sewage even though they hadn't been able to sort the problem.