Customer Testimonials

5 Star review for our CCTV Engineer.

23rd October 2018 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Another Great review by a customer in Welshpool, Following a call in which we were asked to attend pretty promptly due to problems with there drainage system.
Our engineer Tom was diverted and was in attendance within 30 minutes, the customer left this review:-

"Very quick & thorough service - camera inspection of drains on & off property - and prompt delivery of footage + job details."

If you required a Drainage CCTV survey we are the company for you. Metro Rod Mid Wales & Shropshire are competitive on pricing and our experienced engineers have a wide range of CCTV equipment that allows us to camera down most drains. Contacts us for more information on 01938554050.

Septic Tank Praise for Metro Rod Mid Wales & Shropshire

22nd October 2018 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Metro Rod Mid Wales and Shropshire have received another glowing review from a happy customer. Gary our Tanker engineer had attended an overflowing Septic Tank. He emptied it and cleaned the area leaving the customer happy. and we are grateful for the review the customer left.

Very pleased with service,

"Nice people to deal with, came out straight away, did a good job emptying the Septic Tank and Gary who did it was great."

If you have any Septic Tank problems or just want yours emptying please call us on 01938559320 and we will do everything we can to help.
 

Prompt, Honest and Super Helpful!

18th October 2018 - in North London

I was recommended Metro Rod by a Plumber called Callum. We had blocked toilet that was back filling. Stacey was super helpful and appointed an engineer the same day. Upon arrival at the property it was not clear where the manhole was, we remembered it was under the decking and Stacey said her team could help to access. She also provided alternative options. In the end in turned out just boxing around the pipes in the toilet needed removing and then the drainage was cleared. Stacey was incredible knowledgeable and the engineer was also great. Never used this company before but definitely will again. The cost was also not extortionate. This company were prompt and honest and super helpful!

5* Customer Feedback

18th October 2018 - in North London

I am emailing to say how extremely impressed I was today with the quality of customer service that I received from Stacy and John. When I rang this morning with my query re my blocked drain, I was very stressed out and anxious. Stacy answered the call within a couple of rings and she was supportive and caring. She acted quickly and efficiently to organize an engineer and kept me updated re the ETA time of the engineer. John rang me when he arrived at my property. He was very friendly and clearly explained the problem to me and advised me to call Thames water. I will definitely call upon your service again if needed and I will recommend Metro Rod to my friends.

10/10 5 ***** rating

16th October 2018 - in Bath, Bristol, Trowbridge

Excellent service from the moment I called to book a call out until sorting out payment after the job was done. I would not hesitate to use Metro Rod Bristol again and would without doubt recommend to a friend.