Andy and Josh, our Father and Son duo, recently were asked to attend to a drainage job in Kaspa's in St Helens. Kaspa's is a chain of dessert houses. After the job we received this feedback from our contact on site;
"Can you please say a big thank you to Andy and Josh, they are a very professional team, it was a hard job that was very well done".
We were asked to carry out some works on a site in Fazakerley recently and after the visit we were contacted by the company who had the following to say,
"Your company recently undertook some works at our development in Fazakerley, Liverpool. During the course of the works one of your employees attended. We would like to pass on that he was very helpful and great to work with. This was also witnessed by our MD who would also like me to pass on his thanks also"
Thank you Craig for the great feedback and we look forward to working with you again in the future!
"I've just had a drainage problem inspected and corrected by your company with EDDIE as the main guy. I have to say how pleased I am with his work. He was extremely polite and professional, explaining what he was doing and why. He worked diligently and on departure left everywhere clean and tidy. He's a credit to your company."
How wonderful. Thank you for sharing Margaret and a big thanks to Eddie for being, as Margaret says, a credit to our company!
"A couple of your engineers visited our premises today to conduct a thorough cleaning of a blocked rainwater pipe. The works were not as disruptive as we were initially lead to believe, and the engineer who carried them out, Eddie, was absolutely fantastic.
He was on and off site within 4 hours, with minimal disruption or fuss, despite the lack of parking facilities in the area. The drains are now clear and flowing freely and we are extremely happy with both the professionalism and efficiency of the works."
Excellent service from Metro Rod Merseyside, yet again!
Andy and his colleague were brilliant, I can't express it enough!
"Brian was courteous, helpful and efficient. He did everything possible to unblock an internal drain that was causing us flooding and consequent stress"
5 Stars!
One of our engineers attended a property over the weekend for an insurance customer. The customer called in to us on Monday morning to pass on his commendation
'The chap who attended on Saturday was brilliant and really helpful, he spent more time than he should have'
Well done Danny!
Great service again from Metro Rod Merseyside!
We were recently called to Southport train station, where there was a blocked external drain, it was full and the smell was dreadful. We sent Eddie over to have a look to see what he could do and this is what we received back …..
"My name is Ryan, I’m an assistant manager at Southport station and I would just like to give some praise for Eddie who carried out some work at the station today.
First of all he managed to unblock the drain that other companies have tried a couple of times to unblock. Judging by the sludge he removed he clearly put the effort in. The area where he was working was left cleaner than when he started so he clearly takes pride in his work.
Secondly his attitude towards us the customer and our customers, was without doubt the best I’ve seen from any contractor in the time I’ve worked here. Please thank Eddie again from us at Southport."
What fantastic feedback, well done Eddie!