Customer Testimonials

Great service throughout

10th October 2018 - in Aylesbury, Banbury, Bicester, High Wycombe, Oxford

We went out to a home in Wantage to assist a couple with their blocked drain. We sent out our engineer Seb to investigate. The problem turned out to be a little bigger than anticipated and in order to make access for his electro-mechanical cables to get into the pipes to clear it, he had to remove the toilet from the wall. Once this was achieved it was a simpler matter to clear the blockage and restore flow.

Yesterday we received a phone call in the office from the customer who could not have been happier with the service.

"Dot in the office was so cheerful and helpful... the engineer was friendly, helpful and polite, a lovely man"

We are very pleased we could help!

Home Buyers Survey

9th October 2018 - in Aylesbury, Banbury, Bicester, High Wycombe, Oxford

We received a call from a customer who was selling a house and buying a new one. In the process, he learned about our Home Buyers Surveys because the buyer of his house was using our service! Our customer observed the skills of our engineer, Mark, and later phoned the office to request the same survey for his new house. Although he expressed that he would be happy with any of our engineers he had been very impressed with Mark so we ensured that Mark was the engineer on the case.

Mark carried out the CCTV survey of the lines and our customer had this to say about it:

"Please thank everyone who has been involved with my recent survey report. They have all been most helpful and professional." 

McDonald’s Huddersfield

9th October 2018 - in Bradford, Huddersfield, Leeds, Wakefield, West Yorkshire

We just had some plumbing work carried out by a member of your team -Terry Moore at Metro Rod West Yorkshire. I would just like to say this gentleman is an asset to your business. The quality of work considering the job at hand was fantastic and he was a delight to deal with.

Nomaan Iqbal
McDonald's

Matt did a great job.

9th October 2018

Metrorod Norwich came recommended. There engineer Matt carried out a CCTV survey for us in Halesworth. He was very thorough, keen, courteous, positive and proactive.

Many thanks

Excellent Service

8th October 2018 - in Chester, Deeside, North Wales, Wrexham

A great commendation from one of our commercial clients GA Prydden Groundworks today!

"Metro Rod Chester, Wirral and North Wales have always given excellent service for the jetting and CCTV on commercial contracts that they undertake for ourselves.
It is an easy process sending the drainage drawings to their office, obtaining Risk Assessments and Method Statements, and arranging a date to undertake the works.

Their engineers are professional in their work on site, and have allthe required PPE that main contractors require.

The ability to download and view the reports and CCTV footage on their iTouch link to forward to the main contractors is a great feature.

I would recommend this company to anyone looking for professional and reliable drainage services. 

Dave Berry – GA Prydden Groundwork Contractors Ltd"

We pride ourselves on being up to date with the latest technologies to allow us to assist the construction and groundwork industries in the best way we can. Do you know someone who needs our help? Do YOU need our help? Call us now to arrange a free site assessment and start your journey with us!

01244 288809

0808 208 2620

[email protected]

www.metrorod.co.uk/local/deeside-north-wales

True Professionalism

4th October 2018

We recently received a great commendation from one of our Commercial Clients, Knauf Insulation. We attended site last week with an issue to staff toilets blockages;
"I would just like say a special thank you to the employee at metro rod who resolved this issue.

True professionalism shown throughout and should be recognised.

With thanks

Everyone at Knauf"

We're very pleased with our engineer Jamie who attended, Well Done!