Customer Testimonials

Polite and Highly Recommended

25th September 2018

We recently attend a property in Prestatyn with our MetroVac to clear some guttering full of silt and leaves for a Domestic customer.

Mrs Owen said the following; "I found Metro Rod through a Google search and was very happy I'd chosen the to call. Communication from the office staff was precise and clear and we'd arranged a visit in no time at all. The engineer (Paul) was very polite and talked me through the whole process. I'd requested that mess be kept to a minimum as we'd just had a new patio and they arrived with the necessary equipment to ensure this. Very happy with the service and I would recommend to others who would require this kind of works doing."

Mrs Owen, Domestic Customer, Prestatyn

Retail Unit – hopper replaced and sealed to manage smell from soil pipe.

25th September 2018 - in Bedford, Luton, Milton Keynes, Watford

Charlotte and everyone at Metro Rod couldn’t have been more helpful - they took ownership of our issue, and then set about resolving it promptly and appropriately. They went above and beyond to; investigate and provide us with options, work to our emergency timeframe and kept us updated at all times. Effective and efficient - best quality, best price... thoroughly recommended!!

10/10

Emma Reade, Retail Unit Manager, Bedford

September 2018

See all our Checkatrade reviews here.

Extremely professional outfit

24th September 2018 - in Bath, Bristol, Trowbridge

We were working at a KFC site in Bristol which had experienced numerous issues previously and neighbouring shops were being affected.
"Metro Rod Bristol provided us with a rapid response to an on-going issue. Within hours, they arranged quotes and time frames to suit our needs. The response to our emails was also very prompt. Can highly recommend them as an extremely professional outfit"

Wai Hong Lee

Facilities Manager

Demipower

Unblocking pipes with a smile

24th September 2018 - in Hull, Lincoln, Peterborough

Lovely review from a client in St Neots who was having issues with blockages throughout her home.

'The plumber that attended my property was helpful chatty and informative and kept me up to speed with everything that was happening'

Very Helpful, Polite and Professional

21st September 2018 - in Cromer, Great Yarmouth, Halesworth, Lowestoft, Norwich

Metrorod Norwich attended to a leaking pipe in my ceiling. The engineers were very helpful, very polite and very professional. Thank you

Mrs Kiernan - Halesworth

Fast Response and Friendly Service

20th September 2018 - in Chester, Deeside, North Wales

"Immediate response, even on a Saturday! Problem quickly sorted. Friendly service - not pushy as some other companies. Would recommend."

Queens Hotel - Chester

Efficient and Courteous…

19th September 2018 - in Southampton

I wanted to contact you to pass on our thanks and praise for your operative Mark who sorted our blocked drain on. Efficient and courteous, he was a great example of how a job should be done. Being in business myself, it is nice to give positive feedback. I will definitely be recommending your company.

Mr Paul Hyans

Metro Rod Liverpool’s Eddie is a Lovely Man!

19th September 2018 - in Liverpool, Runcorn, Warrington, Widnes

Here at Metro Rod in Liverpool we work for many of the local Social Housing Associations, providing 24 hour a day cover for any drain problems, including clearing blocked toilets, blocked sinks and showers and any other drainage requirements that they may have. We recently received a phone call from a happy tenant who told us that;
"Eddie came to my home and sorted my drainage issue really quickly and efficiently, he really is a lovely man with a horrible job - please pass on my thanks to him!"

If you would like Metro Rod to sort out any of your 'horrible' drainage problems please get in touch, either by going to www.metrorod.co.uk/Liverpool or calling us directly on 0151 909 2807