Customer Testimonials

Barry & Mike carry out a drain repair & CCTV survey in Lymm

6th September 2018 - in Liverpool, Runcorn, Warrington, Widnes

Earlier this week we sent Barry and Mike from Metro Rod Warrington to a domestic customer's home in Lymm to carry out drain repairs and a CCTV survey.  The customer was (of course!) happy with the works that we carried out and emailed the following in to us today:

Hello,

Yesterday, two of your staff (Mike & Barry) came to sort out a blockage in my drains and took a CCTV recording in the process. They said they would ask for it to be sent to me by email, so please could you pass a copy on at your earliest convenience?

I have already given some feedback via your website, but I just wanted to say again that they were both very efficient and thorough, and I appreciated the help they gave in resolving the issue.

Many thanks.

Thank you for letting us know that you are happy with the service that you received Mrs Harper, we have passed your comments on to the operatives in question.

If you have any drainage problems that you would like Metro Rod to investigate please don't hesitate to contact us, either on 0151 909 2807 on via our website, www.metrorod.co.uk/Liverpool

Changed Flush in Downstairs Toilet

6th September 2018 - in Bedford, Luton, Milton Keynes, Watford

Intermittent problem with flush in downstairs toilet fixed on second visit because flushed properly on first visit. Professional workman - job well done.

10/10

Mr Hadley, Stevenage

August 2018

See all our Checkatrade reviews here.

Unblocked Bath & Sink

6th September 2018 - in Bedford, Luton, Milton Keynes, Watford

The work took about an hour. The guy was friendly, professional and kept me informed from the start.

10/10

Mrs Victoria Schwimmer, Welwyn Garden City

August 2018

See all our Checkatrade reviews here 

Friendly & Polite Service.

6th September 2018 - in Bedford, Luton, Milton Keynes, Watford

John was very professional, at the same time friendly and polite with a big smile. He even sang the 'television advert' - fantastic. Hope there are more like him.

10/10.

Mrs Beresford, Milton Keynes.

August 2018.

See all our Checkatrade Reviews here.

Blocked shower and sink & drainage cleared.

6th September 2018 - in Bedford, Luton, Milton Keynes, Watford

John and Nathan were very professional and happy in their work. Job completed very well Thank you.

10/10

From: Miss Littlewood, Hemel Hempstead

August 2018

See all our Checkatrade Reviews here.

Metro Rod’s Eddie & Mike Provide Superb Service in Liverpool

5th September 2018 - in Liverpool, Runcorn, Warrington, Widnes

Recently Mike and Eddie from Metro Rod Liverpool attended a care home site where site were complaining of blocked and smelly drains, this is a problem that they had been having for a number of years and site staff had been attempting to deal with the problem themselves.  They eventually called Metro Rod on recommendation from a resident's son and we went out to deal with the problem for them and unblock the drains in question.

Our expertise ensured that the problem was dealt with quickly and efficiently and after we left the house manager got in touch with us and said

"Please pass on my compliments to Mike and Eddie who attended our home today, their attitudes, care and service was superb - I don't know why we didn't call Metro Rod years ago!"

Many thanks for getting in touch with us to let us know that you are happy with the service that we provided!

www.metrorod.co.uk/Liverpool

Jamie from Metro Rod Liverpool Provides Super Service

5th September 2018 - in Liverpool, Runcorn, Warrington, Widnes

After carrying out drain unblocking for a domestic customer in Liverpool this week we received some feedback from the customer.

Mrs Dawson got in touch to say that the service that she had received from the operative, Jamie, was

"First class! He even cleaned out my cupboards afterwards where the leak had been - I am so pleased with the service that I have received and wouldn't hesitate to use Metro Rod again"

Thank you very much Mrs Dawson, we are so happy that you are happy with our service!

www.metrorod.co.uk/Liverpool