Excellent Service
7th September 2018
This chap has been out to us before. He is a very nice chap and very professional, thank you very much for your fantastic service.
Mr Harrington
Helping during a time of difficulty
6th September 2018 - in Birmingham
One of our engineers attended a home in the Birmingham area and received a lovely thank you card from the client, reading-
Thanks so much for all the help that you have given us in this time of difficultly and most of all, thank you for your kindness!
The Khan Family - Home Owner
Barry & Mike carry out a drain repair & CCTV survey in Lymm
6th September 2018 - in Liverpool, Runcorn, Warrington, Widnes
Earlier this week we sent Barry and Mike from Metro Rod Warrington to a domestic customer's home in Lymm to carry out drain repairs and a CCTV survey. The customer was (of course!) happy with the works that we carried out and emailed the following in to us today:
Hello,
Yesterday, two of your staff (Mike & Barry) came to sort out a blockage in my drains and took a CCTV recording in the process. They said they would ask for it to be sent to me by email, so please could you pass a copy on at your earliest convenience?
I have already given some feedback via your website, but I just wanted to say again that they were both very efficient and thorough, and I appreciated the help they gave in resolving the issue.
Many thanks.
Thank you for letting us know that you are happy with the service that you received Mrs Harper, we have passed your comments on to the operatives in question.
If you have any drainage problems that you would like Metro Rod to investigate please don't hesitate to contact us, either on 0151 909 2807 on via our website, www.metrorod.co.uk/Liverpool
Changed Flush in Downstairs Toilet
6th September 2018 - in Bedford, Luton, Milton Keynes, Watford
Intermittent problem with flush in downstairs toilet fixed on second visit because flushed properly on first visit. Professional workman - job well done.
10/10
Mr Hadley, Stevenage
August 2018
See all our Checkatrade reviews here.
Unblocked Bath & Sink
6th September 2018 - in Bedford, Luton, Milton Keynes, Watford
The work took about an hour. The guy was friendly, professional and kept me informed from the start.
10/10
Mrs Victoria Schwimmer, Welwyn Garden City
August 2018
See all our Checkatrade reviews here
Friendly & Polite Service.
6th September 2018 - in Bedford, Luton, Milton Keynes, Watford
John was very professional, at the same time friendly and polite with a big smile. He even sang the 'television advert' - fantastic. Hope there are more like him.
10/10.
Mrs Beresford, Milton Keynes.
August 2018.
See all our Checkatrade Reviews here.
Blocked shower and sink & drainage cleared.
6th September 2018 - in Bedford, Luton, Milton Keynes, Watford
John and Nathan were very professional and happy in their work. Job completed very well Thank you.
10/10
From: Miss Littlewood, Hemel Hempstead
August 2018
See all our Checkatrade Reviews here.
Metro Rod’s Eddie & Mike Provide Superb Service in Liverpool
5th September 2018 - in Liverpool, Runcorn, Warrington, Widnes
Recently Mike and Eddie from Metro Rod Liverpool attended a care home site where site were complaining of blocked and smelly drains, this is a problem that they had been having for a number of years and site staff had been attempting to deal with the problem themselves. They eventually called Metro Rod on recommendation from a resident's son and we went out to deal with the problem for them and unblock the drains in question.
Our expertise ensured that the problem was dealt with quickly and efficiently and after we left the house manager got in touch with us and said
"Please pass on my compliments to Mike and Eddie who attended our home today, their attitudes, care and service was superb - I don't know why we didn't call Metro Rod years ago!"
Many thanks for getting in touch with us to let us know that you are happy with the service that we provided!
www.metrorod.co.uk/Liverpool
The House Manager, Care Home, Dovecot