Paul and his team were amazing. They came to fix a blocked drain issue, turned up when they said they would, were COVID safety conscious and left the space nice and clean afterwards. Couldn't recommend Metro Rod West Essex highly enough!
Metro Rod have attended many of the national high-end retail and residential properties managed by OSS Managed Services when a drainage problem has emerged. I must say, I’ve been very impressed with the outstanding level of service Metro Rod has delivered, especially that of the Cumbria franchise.
The scope of work and national coverage provided by Metro Rod is fantastic. We’ve never had any issues and rate them 10/10. I can’t fault Metro Rod and would have no hesitation in recommending them to others
I had Jordan R come out to save the day at work! Jordan was very professional throughout his visit, patient, understanding extremely helpful, no job was too big and explained what he was doing, needed doing as well as be a comedian!
I would really recommend Jordan as his work was definitely outstanding! Thanks Jordan for saving the evening!
Thank you and a massive well done to John Young, who attended to an emergency leak, came straight away with all the correct PPE. I was very happy with the results, as well s the face that tests were also carried out to make sure all was left in working order. The engineer was very courteous and did a great job. Thanks again
" Just to let you know, we thought your guys Sam & Joe were great. Excellent service, Efficient & proficient. No time wasting like our previous contractors who achieved very little and charged us much more. You will get our recommendation."
Policy holder has called to give compliments to Martin O'Connor who attended site and resolved the customer issue of blocked kitchen drain pipes. - She is over the moon this is all resolved now and said he has given excellent service and is a brilliant engineer.
Compliment - Dennis as well as Ellis have been very considerate and helpful every time they have been to my property to help with the soak away. Please thank him and based on his excellent customer service I would recommend Metrorod to all my family and friends. Great customer service and very well done.
Works were carried out to remove soak away and relay patio slabs.
I would just like to pass on from the residents and myself, how very pleased we were with the job, the way the workmen carried out the job, and tidied site on completion.
We would be grateful if you could pass this on to the two workmen that were on site.
Very pleased!