Customer Testimonials

Refreshing

8th January 2017 - in North East

Our engineer Lee attended to an emergency for a domestic client and this is what the customer had to say about our work:

"How refreshing to receive efficient service from a company who actually DO what they SAID they would do!!!!! Lee Montague, who came to attend to my drains problem, was one of the most efficient workers I have received at my property in 35 years!

Pleasant in manner and professional in his work he did a superb job. THANK YOU to all at METRO SERVICES GROUP!!!!"

Really helpful and informative

8th January 2017 - in North East

We attended Quantum Pharmaceuticals on 1st February 2016 to complete a CCTV Survey and received this feedback from the client:

"Thanks again for the help from yourself and Fran with booking this job in and for providing me with a quotation. Furthermore the gentlemen who conducted the survey was brilliant, really helpful and informative, I’d defiantly use the service again."

Professional, Polite

8th January 2017 - in North East

Our engineers were called out to a blocked toilet and this is what the site had to say about our visit:

"This morning 2 of your guys – Lee and Mark attended sight for blocked toilets – this is a problem that has recurred for a few years – within seconds I felt that they knew what they were doing – professional, polite and got on with the job".

Well done to Lee and Mark on a job well done!

Highly Professional

8th January 2017 - in North East

Our engineer Derek attended a domestic property in Morpeth and did a fantastic job for our customer:

"This is to confirm that the above drain blockage clearing job was carried out completely satisfactorily.
Arrival time of the engineer was prompt. He was highly professional and cleared the discovered blockage with jetting and manual removal of debris and a rootball after a full investigation of the pipe work via 3 separate manholes.
A camera check afterwards reassuringly confirmed pipes were in good condition.
I thought the charge for the job was very reasonable. He gave advice about recurrence avoidance.
I would highly recommend the company"