“Excellent service”
5th February 2018 - in Bath, Bristol, Trowbridge
This lovely testimonial was sent in to our office from a Curo tenant in Radstock just outside Bath. The job had involved a CCTV survey, a tanker, a Localised Structural Repair and the fitting of a ratblocker to put an end to the drainage problems this Curo tenant had experienced.
"I am writing with reference to your employees Darren, Clive and the team of guys (apologies that I didn't catch anyone else's name)who have helped carry our a fair bit of work at my property on behalf of Curo in Radstock. Firstly, please can you pass our thanks on to Darren, we cannot thank him, or the guys who worked with him, enough for the hard work that has been put in to helping us get the problem sorted, nothing was too much trouble for them.
The service we have received has been excellent with Darren arriving at our property "off his own back" to make sure the correct preparation work had been carried out to ensure his part of the job could go to plan and also ensuring that my family and myself were kept safe and healthy whilst the work was taking place.
We very much appreciate how quickly your reports got sent back to Curo, meaning that the work to our property was carried out as quickly as possible. Finally, it was very clear to us that from start to completion of Metro Rod's part in this work, that our best interests and the health of our baby was at the front of Darren's mind and for that we are very very grateful."