Welcome to Metro Rod Cumbria
Metro Rod Cumbria is the drainage contractor of choice for many commercial and domestic customers throughout Cumbria and the surrounding area. We provide a wide range of drainage services 24 hours a day, 7 days a week, 365 days a year. No problem is too big or access to complex for our local trusted engineers. Whether you’re in Carlisle, The Lake District, Lancaster or Dumfries and Galloway you can relax knowing that Metro Rod Cumbria is on hand to fix your drainage problems and minimise further disruption to your day-to-day activities.
We pride ourselves on our unrivalled response time and professional service during and after the job. Whether you need routine drain maintenance, tanker services or a CCTV drain survey, our excellent first-time fix rate and unrivalled response time ensure we can deliver a fast, professional, and trustworthy service whenever you need us.
Our Services:
- CCTV drain surveys
- Drain mapping
- Drain repairs
- Drain unblocking
- Gutter clearance
- High-pressure drain jetting
- Pre-planned maintenance
- Pump maintenance
- Soil stack cleaning & maintenance
- Tanker services; including flood water extraction and grease trap emptying
- Septic tank emptying
- Plumbing
- Deep well extractions
- Industrial cleaning
- Civils/excavations
- Highway maintenance
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About Metro Rod Cumbria
At Metro Rod Cumbria we understand the importance of providing our customers with outstanding customer service, to ensure they’re taken care of from the moment of initial contact through to resolution of their drainage problem and continued support after the job.
Each of our friendly and experienced engineers, based locally in Carlisle, are thoroughly trained, DBS checked and insured. Only the very best in the industry will be on-site to fix your drainage, plumbing or pump problems and provide you with the highest level of customer service. As part of the wider Metro Rod Ltd business, we hold various awards and industry accreditations, including Alcumus Safe Contractor and Achilles. So, if it’s unblocking a drain, repairing a broken pipe, conducting a detailed CCTV drain survey or anything in between, we provide the very best drainage solutions 24 hours a day, 7 days a week.
Metro Rod Cumbria is committed to investing in the latest industry technology to ensure a safe and professional service is delivered to all our customers. Our reporting capabilities enable us to identify areas where costs are regularly incurred. Meaning we can recommend intelligent pre-pre-planned maintenance solutions to reduce future disruption from drainage problems and drive savings by reducing the number of emergency call-outs.
Metro Rod Cumbria’s Civils Team
At Metro Rod Cumbria, we have a dedicated civils team. Our civils engineers plan, design and oversee the implementation of building and ground infrastructures, making way for new drainage and sewage systems to be fitted.
Our work in civils includes the installation of pump and sewage treatment plants, installation of construction piling in deep foundations and repairs of underground drain components such as raising mains.
Recent work includes installing a large pump station for a care home, who previously were struggling with repeated pump failures from their existing system. As the care home’s drains are located at a lower level than the main sewer line, the pump is an essential piece of their water and waste management, allowing wastewater to be pumped up to reach the main sewer line and be carried away from the property.
Installation of a new pump station
During the work, the pump station was moved to a new location to allow for a larger pump to be installed. This was a bespoke design to suit the care home’s requirements.
Installation of a pump chamber access point
Our Work on Railways
Culvert Cleaning:
Blocked culverts underneath a railway can result in track damage and flooding in adverse weather. To eliminate these risks of disruption to the railway, Metro Rod Cumbria operate 24/7 to ensure drain maintenance can be done out of hours when the railway is not in use.
Picture: Inside a culvert
When carrying out culvert cleaning, our fleet of 26 tonne Kilo-Whale jet-vac tankers is always made available to ensure we can empty the culvert of any foul waste before the cleaning process begins. Once emptied, high-pressure water jetting and other drain cleaning methods are used to clean and clear the culvert of any debris.
Culvert inspections:
Inspecting a culvert is vital to prevent unexpected problems from damaged pipes, debris and build-up of silt. This becomes more important after extreme storm events or new developments. At Metro Rod Cumbria, we use the latest camera technology and crawlers to inspect culverts, identifying any damage and silt build-up. By inspecting culverts regularly, we can ensure any areas of concern are dealt with immediately and prevent unexpected problems such as flooding.
Connect Portal
Our customer portal, Connect, is available to help you see the work undertaken. Rather than waiting on the phone for an update, you can instantly access the information required. Connect puts the job status, details, photos and invoicing information at your fingertips.
Watch video to learn more about the portal:
Our Team
Bradley Miller
Managing Director
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