Metro Rod Sunderland & Durham

Drainage Experts in Sunderland & Durham

At Metro Rod Sunderland & Durham, we provide comprehensive drainage solutions for homes and businesses across Sunderland, Durham and the surrounding areas.

Available 24 hours a day, 365 days a year, our expert team is equipped to handle all drainage issues, from blocked drains and routine maintenance to advanced CCTV Surveys and drain repairs.

With decades of experience, we’ve encountered and resolved every type of drainage problem. Whether it’s a simple blockage or a more complex issue like drain rehabilitation, our engineers are here to deliver fast, effective, and professional services tailored to your needs.

Comprehensive Drainage Services in Sunderland & Durham

Whether you need a quick fix for a blocked sink or long-term support for a commercial drainage system, Metro Rod Sunderland & Durham provides reliable, professional solutions tailored to your needs. Our broad range of services ensures that no matter the size or complexity of the job, we have the expertise to handle it.

Click the below links to understand more about the services we offer here at Metro Rod Sunderland & Durham, and how they can benefit your home or business:

• Clearing Blocked Drains – Blocked drains and toilets can cause significant disruption, whether at home or in a commercial setting. Our team uses advanced techniques and tools to clear blockages quickly and effectively, ensuring your drainage system is back to normal in no time. From stubborn kitchen sink blockages caused by grease build-up to external drain clogs caused by debris, we’ve got you covered.
• Inspection & CCTV Drain Surveys – Our state-of-the-art CCTV drain surveys allow us to inspect your drains without invasive digging. Using high-resolution cameras, we can identify issues like cracks, blockages, or root intrusion with precision. Whether it’s for diagnosing a problem or for a pre-purchase property survey, our CCTV technology provides a clear view of your drainage system.
• Drain Repair & Excavation – From minor cracks to major structural damage, our drain repair services ensure your system is fully restored. We use advanced techniques, such as no-dig repairs (trenchless technology), to fix problems without the need for extensive excavation. This saves time, minimises disruption, and ensures long-lasting results.
• Tanker Services – For larger drainage systems, such as those in commercial properties, we offer professional tanker services. These are ideal for clearing and managing large volumes of waste or liquid. Our high-capacity tankers can handle everything from flood water removal to grease trap emptying, ensuring your premises remain hygienic and operational.
• Pre-Planned Preventative Maintenance – Pre-Planned Preventative Maintenance (PPM) services are designed to prevent issues before they occur. We’ll work with you to develop a proactive maintenance schedule tailored to your property’s unique needs, conducting regular inspections, cleaning, and servicing of your drainage systems. This reduces the risk of unexpected drainage problems and operational downtime, making PPM ideal for commercial clients.
• Septic Tank Emptying & Cleaning – For properties with septic tanks, regular emptying and maintenance are crucial. We provide professional septic tank services to ensure your system is functioning correctly and complies with environmental regulations.
• Gutter Cleaning – Blocked or damaged gutters can lead to water damage, damp, and structural issues. Our professional gutter cleaning services remove leaves, moss, and debris to keep your gutters flowing freely. We also offer gutter repairs to address leaks or broken sections.
• Emergency Drainage Services – Drainage emergencies don’t wait for office hours, and neither do we. Our team is available 24/7, 365 days a year to respond to urgent issues, from overflowing drains to burst pipes. We’ll arrive quickly, equipped with the tools needed to diagnose and resolve the problem efficiently.
• Drain Mapping – Understanding the layout of your drainage system can be vital for repairs, maintenance, or property development. Our drain mapping and locating services provide an accurate picture of your system, helping you plan effectively.
• Routine Drain Maintenance – Preventative maintenance is the key to avoiding costly repairs and emergency callouts. We offer tailored maintenance plans to keep your drainage systems running smoothly. Regular checks and cleaning help prevent blockages, reduce wear and tear, and extend the lifespan of your system.
• Grease Trap Cleaning & FOG Management – For businesses in the hospitality sector, managing grease build-up is essential. Our grease trap cleaning service prevents blockages and ensures your system adheres to hygiene and waste disposal regulations.

Watch the below video to understand what services we offer here at Metro Rod Sunderland & Durham.

Metro Rod Sunderland & Durham Now Offering Pump Station, Maintenance & Repair Services

To read more about what we can do to maintain and repair your pumps station, click here.

Why Choose Metro Rod Sunderland & Durham Over Other Local Providers?

Many smaller drainage companies in Sunderland may provide good service, but they often lack the capacity, resources, and expertise to tackle the more complex drainage issues that we specialise in.

By choosing Metro Rod, you’re opting for a nationally recognised brand with local expertise, delivering reliable solutions backed by decades of industry experience.
When you need dependable drainage services, don’t settle for less. Choose Metro Rod Sunderland & Durham – the trusted choice for homes and businesses across the region.

Round-the-Clock Availability

Unlike many local providers who operate during standard business hours, Metro Rod Sunderland & Durham is available 24 hours a day, 365 days a year. Whether it’s an emergency at midnight or a routine check-up on a bank holiday, we’re always just a phone call away.

Unrivalled Response Times

We pride ourselves on responding faster than most local competitors. With a team based in Sunderland and Durham, we can often arrive on-site the same day to assess and resolve your drainage issues.

Expert Engineers

While local companies may employ general tradespeople, every one of our engineers is:

• Fully trained to industry-leading standards
• DBS-checked for your safety and peace of mind
• Fully insured, ensuring complete protection for your property.

Our engineers handle everything from basic blockages to complex drain rehabilitation and advanced CCTV surveys, offering a level of expertise many smaller companies cannot match.

Comprehensive Services

Some local providers may focus on basic unblocking services, but we go beyond that. Our services include:

• CCTV Drain Surveys: Using the latest technology to pinpoint problems with precision.
• Drain Repairs & Rehabilitation: Long-term fixes, not just quick patches.
• Tanker Services: Handling large-scale drainage issues that many smaller companies are not equipped to manage.
• Planned Preventative Maintenance: Helping you avoid costly problems before they arise.

Award-Winning Team with a Proven Track Record

While local businesses might rely on word-of-mouth referrals, Metro Rod has a national reputation for excellence and a history of working with major UK companies and high-street brands. You can trust us to deliver the same high-quality service to every home and business we serve.

Advanced Technology

We invest in the latest drainage equipment and technology, ensuring we can deliver faster, more accurate solutions compared to many smaller providers who rely on outdated tools.

Transparent Pricing

Local competitors may provide vague quotes, but we offer clear, upfront pricing with no hidden fees. You’ll know exactly what to expect before we start any work.

Long-Term Customer Care

Metro Rod Sunderland & Durham doesn’t just fix the problem and leave. We pride ourselves on offering post-job support, ensuring our solutions are effective and that you’re completely satisfied.

Explore Our Expertise Across Key Sectors

At Metro Rod Sunderland & Durham, we provide tailored drainage solutions for a wide range of industries. Our experience and expertise ensure we meet the unique demands of each sector, delivering reliable, high-quality services that keep your operations running smoothly.

Click on the links below to learn more about how we support your industry:

• Facilities Management – We partner with facilities managers to ensure seamless drainage maintenance for their properties. From routine servicing and preventative maintenance to emergency callouts, our services are designed to minimise disruption and keep facilities operating at peak efficiency.
• Healthcare – Healthcare environments require the highest standards of hygiene and functionality. We provide fast, discreet, and effective drainage solutions for hospitals, clinics, and care homes, ensuring that essential services are never compromised.
• Hospitality – From restaurants and cafes to hotels and event venues, we understand the importance of reliable drainage in the hospitality industry. Our services include grease trap cleaning, drain unblocking, and maintenance to prevent downtime and maintain high health and safety standards.
• Insurance – We work closely with insurance companies to deliver quick, professional solutions for drainage emergencies. Whether it’s assessing damage or conducting repairs, our detailed reports and fast response times help resolve claims efficiently.
• Leisure – Leisure facilities, such as gyms, spas, and sports centres, rely on efficient drainage to maintain customer satisfaction and safety. We provide expert support to prevent disruptions and ensure a clean, welcoming environment.
• Residential Property Management – For property managers and landlords, we offer comprehensive drainage solutions to maintain tenant satisfaction and protect property investments. From routine inspections to emergency unblocking, we’re here to help.
• Retail – In the fast-paced retail environment, any drainage issue can impact customer experience and sales. We provide rapid-response solutions to address blockages, flooding, and more, ensuring minimal disruption to your business.
• Social Housing – We work with housing associations and local authorities to provide cost-effective drainage solutions for social housing. Our services include routine maintenance, emergency callouts, and long-term solutions to protect properties and residents.
• Water Companies – Our partnerships with water companies involve large-scale drainage services, including CCTV surveys, drain mapping, and repairs. We assist in maintaining public infrastructure, ensuring compliance with regulations and protecting the environment.
• Education – Schools, colleges, and universities benefit from our reliable drainage solutions, helping to maintain safe and hygienic environments for students and staff. Our services are tailored to meet the demands of educational institutions, ensuring minimal disruption to learning.
• Construction & Groundworks – For construction and groundwork projects, we provide essential support, including drain mapping, installation, and repairs. Our expertise helps ensure projects stay on track and comply with all regulatory standards.

About Metro Rod Sunderland & Durham

We have excellent knowledge of the North East, working out of our depots in Morpeth and Middlesbrough, with Drainage Engineers located across the region means that we are able to react extremely quickly to emergency calls across the region. We operate a 24 hour helpline, which is open year round and this means that we can send a fully trained, DBS checked engineer to you day or night.

Whether you need a rapid response to an emergency drainage situation at home, such as a broken pipe, or looking for a pre-planned maintenance programme tailored to your business’s unique needs, our team is here to help. We can also offer live reporting to our customers, where you can view information and photos in real time, guaranteeing a transparent service.

Not only do we offer a bespoke drainage service to all of our customers, tailored around their needs, schedules, and site requirements, but we are proud of our customer loyalty. Our commitment to customer service and the very best standards of workmanship means that our customers come back to us time and again for their drainage requirements.

“I started Metro Rod North East in 1999 with one engineer and one person in the office. There has been a constant and steady growth in the company, even during the recession when not one person lost their job; I now have 6 admin staff and 15 technical staff. I have worked hard to build a thriving Drainage Company that constantly delivers excellent service, 24 hours a day.

We speak to our clients and listen to their requirements, tailoring our service in order that it suits their specific needs. The fact that we rarely lose a client speaks volumes and shows that we are delivering the level of service that they expect.

Staff development and training are crucial to the success of the business. All our men are fully trained and work with full consideration of H&S at all times. They also have CIS cards and are CRB checked and we are on the Gas Safe Register.

I am proud to be the leader of such a fabulous team of people who all, without exception, aim to deliver excellent customer service.”

– Tricia Craig, Franchisee

We understand the importance of great customer service and take care of our customers from the moment of initial contact through to resolution of their drainage problem and continue the communication with our customers after the job has been completed.

Ask about a FREE site assessment, by calling us or filling in the form at the top of the page. 

Leave Us Some Feedback

At Metro Rod Sunderland & Durham we appreciate feedback from our customers so that we can continue to improve our services and grow our business. If you have recently had work carried out by Metro Rod Sunderland & Durham, please feel free to leave us a review on either of the following:

Google My Business | Facebook | Trustpilot

Read Our Testimonials

Metro Rod Sunderland & Durham are dedicated to customer satisfaction, and the feedback we receive reflects this commitment. Don’t just take out word for it click here to take a look at our recent testimonials from satisfied customers and discover why so many people choose Metro Rod Sunderland & Durham.

Metro Rod Careers

Are you looking for your next challenge? We’re always on the lookout for talented and passionate individuals to join our growing team. Visit our jobs page to see our latest vacancies.