Welcome to Metro Rod Sussex
Metro Rod Sussex is your go-to provider for professional, reliable, and cost-effective drainage solutions across Sussex. Based in the vibrant city of Brighton, we proudly extend our services to nearby areas, including Hove, Eastbourne, Hastings, Crawley, Chichester, and across the entire Sussex region.
Whether you’re facing blocked drains in Brighton, need emergency drainage support in Hove, or require routine maintenance anywhere in Sussex, our expert team is ready to assist. With state-of-the-art equipment and a commitment to delivering exceptional service, we ensure your drainage systems are in top condition, providing peace of mind for homes and businesses alike.
From Brighton’s bustling streets to the picturesque corners of Sussex, Metro Rod is here to keep your drainage systems flowing freely. Contact us today for fast, efficient, and dependable drainage solutions across Brighton, Sussex, and beyond!
Our Services
- Clearing blocked drains
- Drain repairs including pipelining, renovations and replacement
- CCTV drain surveys
- Drain mapping (asset mapping)
- Soil stack cleaning & maintenance
- Robotic cutting and root cutting
- Tanker services including high-pressure water jetting, flood water extraction, and grease trap emptying
- Pump maintenance and repairs
- Pre-planned maintenance
- Gutter clearance
Why Choose Metro Rod Sussex for your drainage services in Sussex?
At Metro Rod Sussex, we are committed to providing exceptional drainage solutions that you can rely on. Here’s why we are the trusted choice for homes and businesses across Sussex:
- Highly Trained Engineers: Our drainage engineers are extensively trained and equipped with the knowledge to handle all types of drainage issues efficiently. Their work is also backed by industry accreditations such as ISO 45001, Chas, Achilles and more.
- Rapid Response Times: We understand the urgency of drainage problems. Our quick response times ensure that your issues are addressed swiftly and effectively. Whether it’s a minor issue or a major emergency, our team is on hand to resolve your drainage problems quickly and efficiently.
- Transparent Pricing: We provide clear and upfront pricing with no hidden fees, ensuring you know exactly what to expect.
- Advanced Technology & Innovative Solutions: Utilising the latest technology and drainage techniques, we offer innovative and effective solutions for all your drainage needs, whether it’s clearing blockages or conducting detailed inspections.
- Customer-Centric Approach: We focus on building lasting relationships with our customers by providing exceptional service and support. Your satisfaction is our priority. We work closely with our customers to ensure every job is completed to the highest standard, with minimal disruption.
- Comprehensive Services: From unblocking drains and CCTV drain surveys to emergency repairs and maintenance, we offer a full range of drainage services tailored to your needs.
- Local Expertise in Sussex, Brighton & Surrounding Region: With a strong presence in Brighton and surrounding areas like Hove, Eastbourne, Crawley, Hastings, and Chichester, we understand the unique drainage challenges faced by Sussex communities.
Contact Metro Rod Sussex
Don’t let drainage issues disrupt your day—Metro Rod Sussex is here to help. For fast, reliable, and affordable drainage solutions across Sussex, call us today at 01273 023 728 or complete our online contact form.
Our friendly, professional team is ready to assist you with all your drainage needs, from routine maintenance to emergency services. Get in touch now, and let us take care of your drains!
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About Metro Rod Sussex
Metro Rod Sussex is run by husband and wife team, Richard and Daphne Kempson. Having a background in business management, Richard has over 20 years of international business experience. Together they have built a team of local, expert professionals who provide a first-class customer service and effective drainage solutions to businesses and homes across Sussex.
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Explore Vacancies24/7 Emergency Drainage Call-Outs in Sussex & Brighton
Drainage emergencies can strike at the most unexpected times, causing stress and potential damage to your property. That’s why Metro Rod Sussex offers a reliable 24/7 emergency call-out service.
No matter the time of day or night, our team of drainage specialists is ready to provide prompt, professional assistance to resolve the issue quickly and efficiently. We act fast to minimise damage, reduce disruption, and restore your peace of mind.
Trust Metro Rod Sussex to be there when you need us most—because drainage problems won’t wait, and neither do we!
Drain Unblocking in Sussex & Brighton
Blocked drains can disrupt your day, but Metro Rod Sussex is here to help. Our expert team specialises in unblocking all types of drains, from sinks to showers, outdoor drains, and everything in between.
Using advanced tools and cutting-edge techniques, we tackle even the toughest blockages with speed and efficiency, restoring your drainage system to full functionality in no time.
When you need reliable drain unblocking services, trust Metro Rod Sussex to deliver fast, effective solutions for your home or business.
High-Pressure Water Jetting in Sussex & Brighton
Say goodbye to stubborn debris and build-up with Metro Rod Sussex’s high-pressure water jetting service. This powerful, eco-friendly solution effectively clears blockages and thoroughly cleans your drains, ensuring a smooth and efficient flow.
Ideal for tackling grease, silt, scale, and other hard-to-shift materials, our water jetting service restores your drainage system’s performance quickly and safely. Trust Metro Rod Sussex to keep your drains in top condition with our advanced cleaning solutions!
Drain Repair Services in Sussex & Brighton
At Metro Rod Sussex, we offer a full range of drain repair solutions to address every issue, from minor damage to major collapses. Our services include both no-dig repairs and excavations, tailored to minimise disruption and cost.
Using advanced tools and equipment, we specialise in pipelining repairs that restore your drainage system without the need for expensive excavations. In cases where a collapsed drain cannot be repaired, our expert team can efficiently excavate and replace the damaged drainpipe.
Trust Metro Rod Sussex for effective, durable drain repair solutions that keep your system running smoothly.
CCTV Drain Surveys in Sussex & Brighton
Prevent costly and inconvenient drainage problems with Metro Rod Sussex’s advanced CCTV drain surveys. Using the latest iTouch cloud-based system, our surveys deliver high-resolution video footage and detailed charting technology, providing precise and in-depth insights into your drainage system.
This cutting-edge approach allows us to identify potential issues early, such as blockages, cracks, or structural weaknesses, so they can be addressed promptly. With accurate reports and expert analysis, we help you keep your drains in optimal condition, saving you time, stress, and money in the long run.
Tanker Services in Sussex & Brighton
At Metro Rod Sussex, our drainage tankers are equipped with powerful jetting and vacuuming capabilities to tackle even the toughest challenges. From clearing stubborn blockages to septic tank and grease trap emptying, our tankers are designed to deliver efficient and effective results.
We also provide flood water removal and other specialist services, ensuring your property remains safe and operational. Whether you need routine maintenance or emergency support, our versatile drainage tanker services have you covered.
Grease Trap Emptying & FOG Management in Sussex & Brighton
Releasing Fats, Oils, and Grease (FOG) into the sewage system can lead to serious environmental and legal consequences. Strict regulations govern the disposal of FOG, and Metro Rod Sussex is here to help businesses navigate these rules.
We specialise in efficient FOG management, ensuring that it is properly collected and disposed of in an environmentally responsible manner. Our expert team provides regular grease trap emptying and maintenance services, helping you stay compliant with local regulations while reducing the risk of blockages and system failures.
Trust Metro Rod Sussex to handle your FOG disposal needs, keeping your business running smoothly and in full regulatory compliance.
Pump Maintenance, Installation, and Repairs for Your Business
At Metro Rod Sussex, we offer comprehensive pump services tailored to meet the unique needs of your business. Whether you need new pump installations, ongoing maintenance, or prompt repairs, our expert team is here to ensure your pumps operate efficiently and reliably.
We understand that pumps are a critical and costly asset to your operations, which is why we provide a cost-effective pre-planned maintenance program to help extend their lifespan. Regular maintenance helps prevent costly breakdowns and maximises performance, saving your business time and money in the long run.
Trust Metro Rod Sussex to keep your pumps running smoothly with our professional services designed to protect your business’ essential equipment.
Preventative Drain Maintenance
Regular maintenance, also known as Pre-Planned Maintenance (PPM), is essential to keeping your drainage system in optimal condition and preventing expensive, disruptive issues down the line. At Metro Rod Sussex, our preventative maintenance services are designed to identify and address potential problems before they escalate, reducing the risk of blockages, leaks, and emergency callouts.
By scheduling routine inspections and maintenance, we help ensure your drains operate smoothly year-round, saving you time, money, and hassle. Trust Metro Rod Sussex to provide cost-effective, proactive solutions that protect your drainage system and keep it in excellent working order.
Efficient Gutter Cleaning with Sky-Vac Technology
At Metro Rod Sussex, we use the latest Sky-Vac technology to provide safe, efficient, and cost-effective gutter cleaning services. This innovative system eliminates the need for expensive and time-consuming high-access equipment, such as ladders and scaffolding. With our powerful vacuum, carbon fibre suction poles, and specialised accessories, one engineer can clear stubborn gutter blockages up to 40ft high—all while working safely from the ground.
Additionally, we can provide a comprehensive CCTV survey to assess the condition of your gutters before and after cleaning, offering proof that your gutters have been thoroughly cleaned and are in good condition.
Trust Metro Rod Sussex for cutting-edge gutter cleaning solutions that prioritise safety, efficiency, and quality.
Pump Pre Planned Maintenance in Shoreham
At Metro Rod Sussex we have highly trained pump engineers that offer the full range of services including installations, repairs and pre-planned maintenance. Our client requested a full pump maintenance in Shoreham. We recommend a full service is done at least annually. This extends the life of the pump, prevents unexpected failures, reduces the risk of site closures and saves money in the long run. A full service includes lifting the pump out of the chamber, resetting the floats and preparing a detailed report.
Lifting the pump out of the chamber allows the engineer to fully inspect and service the internal mechanics
The service also includes resetting the floats
Major Cause of Blocked Drains in Sussex
Blocked toilets can be a major cause of inconvenience and health hazards. There are numerous reasons drains become blocked, some of which are beyond the control of our clients. One item we frequently identify as the cause of blockages is toilet fresheners.
We were called out to a client’s home in Lancing as the toilet was blocked, preventing the sewage from draining away. The blockage was partially cleared using a ropump.
The pan connector between the toilet and downpipe was opened to remove a toilet fresher. The drainage system regained full flow.
Toilet fresheners can help mask odors in the toilet bowl, but they don’t clean the toilet bowl and are no substitute for regular cleaning. As demonstrated, they can be harmful to your plumbing system and can also potentially damage septic systems due to the chemicals they contain.
Working from Height Across Sussex
Falls from height are a leading cause of workplace fatalities and major injuries. Health and Safety experts will often advise that the first rule when working from height is, avoid doing it. In reality, this is not always possible as many of the issues we are engaged to fix require us the access the pipelines at height. At Metro Rod Sussex we have skilled engineers who are able to assess the risks, plan and build suitable platforms to safely complete any job. We use MiTowers which is a one-man scaffold that can easily be erected up to 6 metres and dismantled by just one person. For higher work, we can erect scaffold towers and stabilisers.
De-scale of a line in Worthing to clear drain blockages using a pictote vortex cutter with chains and MiTower to access the float line on the ceiling.
8m scaffold tower erected in Hove to replace a leaking galvanized pipe-bend.
Genuine 24/7 Service and First-Time Fix in Lewes
Emergency call-out by our client at 8 o’clock on a Friday evening as the ground floor ladies’ toilets were blocked. Despite the storm creating 30mm of rainfall, our engineer attended the site. The high level of surface water only made the situation worse. The engineer was able to clear the blockage due to the high quality of new equipment our vans carry as standard. This included a large Electro-Mechanical Cleaning equipment which augured the line from the air admittance valve. We then flushed the line clean from the external manhole with a High-Pressure Water Jet. Full flow was restored and the engineer left the site at 22:00.
Even in the rain, late at night we get the job done first time! Our vans carry all the latest equipment including HPWJ and CCTV camera units.
Our EMC Spartan 100 in Action, working hard to clear the blocked drain. The machine has an auger mechanism that break’s down and clears blockages using a smart motor mechanism which automatically increases power when facing tough blockages.
Sewage Overflowing Requiring a Quick Drain Unblock:
If you’re looking for expert drain unblocking in Sussex, look no further. We recently responded to an urgent call from a national client dealing with a severe sewage backup issue. Sewage had backed up from the toilets spreading over 50 meters across both the first and second floors of their shop. The backup was caused by a blocked stack pipe, also known as a soil stack.
Sewage overflow caused by a blocked stack pipe
Our team swiftly addressed the problem by accessing the 100mm stack pipe through the men’s toilet and utilised a Spartan 100 cable machine to clear the blockage over 50 meters. After successfully unblocking the drain and ensuring it was flowing freely, we meticulously cleaned up the area, leaving the site spotless.
Stack pipe cleared and sewage overflow cleared. The floor was ten cleaned and disinfected.
Bad Smells Coming From Drains Caused by the Rest Bend in Eastbourne
If you’re experiencing bad smells in drains it could be due to stagnant wastewater or issues with nearby manholes. Our team recently tackled a situation where toxic odours were emanating from a problematic rest bend – the drain fitting which connects the vertical stack pipe to the horizontal drainpipe at the bottom. In Eastbourne we began by excavating and removing the old rest bend using a 300mm abrasive saw and medium breaker.
Rest bend at the bottom of a stack pipe
A new 6-inch bottle gully was then installed, securely concreted, and backfilled. The newly installed rest bend effectively traps and contains the toxic odours within the pipeline, resolving the issue and ensuring your drains smell fresh and clean.
Installation of new rest bend
Completed rest bend installation
Removal of Limescale in Hard Water Areas Across Sussex
Limescale removal is essential for maintaining the efficiency of your drainpipes. Limescale forms when mineral deposits, typically from urine, accumulate in your pipes due to evaporation of water. This buildup occurs particularly in areas with hard water and can significantly reduce pipe diameter by over 50%, obstructing water flow and causing blockages.
Limescale blocking a drainpipe
To tackle limescale effectively, we employ advanced technology and machinery, including the Picote vortex cutter and chains. These tools ensure precise and safe limescale removal without damaging your pipes. After removing the limescale, we use a high-pressure water jet (HPWJ) to flush the line thoroughly, restoring optimal water flow and leaving your pipes clean and clear.
Limescale removed and drains cleared
Removing an Unusual Blockage in Brighton
If you’re noticing your drains flowing slower, or a foul smell, it normally means your drains are blocked. Our retail client in Brighton had repeated blockages in their 100mm foul line, which was causing sewage to back-up into the toilets.
We opened the line, drained the water and surveyed the line with a CCTV camera to identify a large foreign object stuck in the line, causing the troublesome blockage.
Using the latest iTouch cloud based system with high resolution videography and charting technology we could clearly identify the blockage.
We retrieved the object, which was a mobile phone someone had flushed down the toilet line, not something you normally find down a drain!
We then cleaned the line with a picote vortex cutter and chains to ensure the line was clean and clear, allowing full flow to be restored to their drains.
A great CCTV photo of a Picote vortex cutter in action. Picote is a high-speed, high-torque machine that can be used to remove scale, solid deposits, roots and even concrete blockages in pipes.
Flooded Bank Vault in Eastbourne
We received an emergency call-out to Eastbourne as the client’s basement and bank vault was flooding. On arrival we found the water level at 4 inches and rising which was due to a broken external freshwater pipe.
Flooded basement as the pump malfunctioned and was unable to prevent the water overflow.
We then investigated why the pump was not working. Following diagnostic tests, it was determined that the pump would need to be replaced.
Broken pump in side the pump pit.
The new pump was ordered which would be couriered overnight. We therefore needed to install a temporary sump pump to stop the flooding and drain the water. The water was pumped to a drain in a separate room to the vault using a 10m hose.
Temporary sump pump installed
Temporary sump pump draining flooded water
The following day our pump engineer installed the new pump which permanently stopped the flooding until the main water leak was detected and repaired.
New pump installed
Connect Portal
Our customer portal, Connect, is available to help you see the work undertaken. Rather than waiting on the phone for an update, you can instantly access the information required. Connect puts the job status, details, photos and invoicing information at your fingertips.
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